Customer Service Associate Resume
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Resume:
Objective:
Finding a position where I can utilize my passion and skills for providing efficient and polite customer service.
Education and Skills Acquired:
Florida International University
Summer -Summer , Spring -Summer
Bachelor of Arts in Women’s Studies and Religious Studies
Researched and analyzed the gender roles and expectations of men and women in Western society.
Developed an understanding of leadership skills based on my close study of various religious leaders and their methods of attracting followers to their causes and groups.
ABC Bartending School June -July
Certificate in Bartending
Assembled popular mixed drinks and classic martinis and manhattans in a timely and efficient manner that satisfied the customer’s preferences.
Practice methods of providing efficient customer service to each customer such as learning their first name and their favorite drink of choice.
Ai Miami International University of Art and Design Spring -Fall
Associate of Arts in Fashion Design
Created concepts for clothing lines based on inspiration from the past along with current fashion trends according to the needs of my target customer.
Developed marketing strategies that promoted my brand and myself as a fashion designer.
Previous Work Experience and Skills Acquired:
JCPenney-Southland Mall December - February
Customer Service Associate-Children’s Department
Assisted parents and children in selecting the garments that best fit their budding personalities.
Rediscovered my inner child as I saw the joy in the faces of the children as they picked out their Hannah Montana, iCarly and High School Musical merchandise.
Express-Dadeland Mall April -August
Brand Sales Representative-Men’s Department, Women’s Clearance, Women’s Jeans, Women’s Career and Women’s Casual Department
Selected garments that suit the customers particular style according to their specific body types.
Interacted with each customer to get a sense of their personality so that they can express themselves better through their clothing.
Bennigan’s-Miami, FL. June -December
Hostess/Server Assistant
Promoted a family-friendly atmosphere by greeting each customer with a smile and a warm introduction to their server and our menu.
Participated in singing songs and saying jokes on special nights such as Children’s night and Customer’s Birthdays.
