Customer service
Posted on: 2010-06-22
Holli A Goodwin
513 24½ Street
Winston Salem NC
336-986-4797
Objective: To obtain a customer service position within a stable company in the retail industry.
Employment: West At Home Omaha Nebraska
Virtual Receptionist 03/2009 to 05/2010
- Answering and directing incoming calls
- Taking customers information and imputing it into system
- Directing customer to the correct operator to answer any question they may have had pertaining to there personal accounts
- Placing customer in their correct conference that they were calling in to join
- Placing lead speakers in there correct conference so there able to address everyone in the conference room
- Announcing certain individual\'s to particular conference calls
Kroger Buford Georgia
Cashier 02/2008 to 04/2009
- Assisting customer\'s with cash orders
- Directed customer to exact item they were trying to locate
- Operated u scan area having to run four registers at one time
- If working overnight kept the register area clean replaced bags and moved all shopping cart\'s from parking lot area
Stop N Shop Irvington NY
Cashier 03/2006 to 06/2007
- Assisted customer with cash order\'s
- Counted cash register before and after shift
- Bagged customers grocery\'s if needed to do so
- Place items that were needed to go back into there right position on shelves
Education: Environmental Studies New York NY
Diploma 1999
References: Available upon request