Accomplished Operations Management Professional Resume
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Resume:
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**Paloma Estrich**
**Accomplished Operations Management Professional**
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**Summary:**
Highly motivated and results-oriented operations management professional with over years of experience across diverse sectors, including government, military, and private industries. Proven track record of success in leading and optimizing complex projects, driving continuous process improvement, and achieving significant cost savings through data-driven strategies and Lean Six Sigma methodologies. Expertise in contract and project management (Agile, Waterfall), data analysis (Microsoft Suite, Big Data), supply chain optimization, and ensuring regulatory compliance. Recognized for exceptional leadership, effective communication, and a commitment to fostering collaborative team environments.
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**Key Achievements:**
- Leveraged Lean Six Sigma methodologies to deliver quantifiable improvements, such as reducing defects by % and increasing production output by %.
- Implemented data-driven solutions to streamline workflows, resulting in a % decrease in lead times and a % improvement in on-time deliveries.
- Established and maintained rigorous quality assurance measures, achieving a % improvement in customer satisfaction scores and reducing medication errors by %.
- Managed projects within budget and schedule, demonstrating strong leadership and project management expertise.
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**Professional Experience:**
**Operations Management Specialist**
*United States Army, Fort Lewis, WA*
*April - Present*
- Spearheaded the implementation of a data-driven inventory system, resulting in a % decrease in pharmacy charges and a % reduction in medication errors.
- Conducted virtual training sessions, driving a % improvement in productivity and reducing overtime by % during peak hours.
- Developed and executed a comprehensive sterile compounding training program, achieving a commendable % decrease in medication errors.
**United States Army, Fort Sam Houston, TX**
*February – April *
- Optimized prescription dispensing workflows, reducing patient wait times by % and achieving a % reduction in medication errors.
- Managed federal healthcare projects, achieving a % reduction in medication errors.
**Product Development Coordinator**
*Maximus Inc., Washington, DC*
*December – February *
- Improved project delivery timelines by % and reduced inventory holding costs by %.
- Prevented critical data breaches and system failures, resulting in an estimated cost-saving of $, during IT upgrades.
**Project Development Manager**
*Government of Brazil, Sao Paulo, SP*
*March - October *
- Spearheaded strategic sourcing initiatives, achieving a % cost reduction and securing $ million in funding through successful project proposals.
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**Education:**
- Master of Business Administration (MBA), Polytechnic Institute of Viana de Castelo, Portugal ()
- Bachelor’s Degree in Mechanical Engineering (Magna Cum Laude), Sao Paulo State University, Brazil ()
- Certified Pharmacy Technician, MEDCOE, Fort Sam Houston, TX ()
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**Skills:**
- Project Management (Agile, Waterfall)
- Contract Management
- Data Analysis (Microsoft Suite, Big Data)
- Supply Chain Management
- Process Improvement (Lean Six Sigma)
- Leadership & Teamwork
- Communication & Customer Service
- Regulatory Compliance & Risk Management
- Technical Skills (Electronic Medical Records, Pharmacy Management Systems)
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**Security Clearances and Training:**
- Secret Security Clearance (September )
- Combat Life Savers Course, United States Army (March )
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**Additional Information:**
- Languages: Portuguese (Native/Bilingual), English (Fluent), Spanish (Intermediate)
- Authored publications on business performance, internationalization, supply chain management, and environmental sustainability.
