?Experienced Chief of Staff | ???? Expert Integrator | ???? Operations & Process Resume
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Resume:
RM-CP
Chief of Staff, Operations Director
Self-motivated, highly autonomous, innovative, and passionate Chief of Staff and Director of HR eager to pursue new opportunities in workforce management and apply + years’ HR leadership experience to maximize organizational output in parallel with employee engagement. Adept at taking big, gray-area challenges and distilling into actionable, results-focused steps. Attuned to the needs of C-level leadership while maintaining grounded understanding of employee engagement needs. Collaborative program director with excellent organizational skills and strong attention to detail. Proactive performance manager with ability to collaborate cross-functionally and multitask to meet goals.
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
Sprious
/ – / Lincoln, NE
Chief of Staff (/ – /)
Led employee development, engagement, performance management, and policy design initiatives to support company wide operations. Oversaw program implementation and fundraising activities. Managed employee benefits. Managed annual legal and accounting budgets for multiple operating entities.
Core Competencies: Workforce Management, Employee Relations, Finance, Google Docs / Google Workspace
- Established Social Good Committee to drive employee engagement and maintained % participation rate with team of across countries; partnered with CEO; aligned organization’s culture and values; distributed employee survey; gathered data from interested employees; presented proposal deck to leadership; launched program with $K budget
- Raised +$K via GoFundMe and personal donations for prompt Ukraine War response; met with leadership and management located in Ukraine to assess situation; created risk mitigation plans to support team members located in Ukraine; established daily check-ins and reviews; launched GoFundMe initiative to gather grassroots donations
- Piloted transition to fully remote operations and saved ~$K in expenses; collaborated with CEO and COO; negotiated buy-out of office lease; coordinated sale of excess office equipment; researched virtual address options; coordinated mail forwarding operations; outlined process for reviewing and forwarding mail; revamped operational guidelines
- Implemented company wide meetings and other events to increase employee engagement; championed regular communications in response to scaling team; established monthly All Hands meeting; created session agenda and framework; launched regular Department Spotlight meetings and activity-based meetups
- Facilitated $K in lifetime savings for employee and company as expatriation project manager; worked with key executive looking to relocate to the Netherlands; researched repatriation requirements; partnered with global legal and accounting professionals to coordinate legal documentation and entity setup; drafted -page handbook on immigration process
Human Resources Director (/ – /)
Piloted HR initiatives, process improvements, and program management roles to drive operations and support employees. Led and managed employee benefits administration and workforce planning efforts.
Core Competencies: HR Initiatives, Budgeting Responsibilities, Fund Accounting Activities, Consulting Services, Financial Forecasting Tasks, Analytical Research, Coaching Skills, Objectives and Key Results (OKR), Self-Management
- Streamlined onboarding program within first years in role to reduce management overhead and employee downtime; worked with hiring managers to define roles; created tailored training plan to meet monthly learning goals; led admin team to create training modules; scheduled first weeks of engagement activities for new hires, including kickoff meetings to enable comprehensive organizational integration
- Introduced multiple benefits programs to boost employee retention and morale including Employee Assistance program, Sprious Reads program, and Paid Parental and Pregnancy-Related Leave; enacted Experience Stipend and led transition to unlimited PTO; developed, launched, and managed professional development initiatives
- Established system for evaluating performance for % of team members on semi-annual basis; created and documented different Career Paths for employees; developed Career Trajectory chart to establish roles; developed training materials, educational sessions, communications plan for introducing a new process
- Headed quarterly and annual workforce planning meetings as primary integrator; identified need for established project management protocols; conducted internal interviews; met with business consultants; researched different methodologies; drafted company, department, and individual-level OKRs; worked directly with leadership to establish , , and -year goals and metrics
Benefit Management
Operations and Sales Support
/ – / Lincoln, NE
Provided administrative support to executives and top clients. Coordinated and scheduled regular meetings to maintain efficient workflow. Assisted preparation and distribution of FINRA-compliant reports and presentations.
OTHER RELEVANT EXPERIENCE
Sandhills Global, Lincoln, NE Sales Rep. / – /
Gap Inc., Kearney, NE Manager Brand Expert / – /
EDUCATION
BS, Bachelor of Science – Business Administration, Marketing Emphasis – Honors
University of Nebraska at Kearney
