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Jeanine Flores
To obtain a position in which I can utilize my experience and skills, while providing room for growth.
Authorized to work in the US for any employer
Work Experience
Concierge/Security GuardAIG (American International Group) - New York, NY
January to Present
-Answering phones in a prompt & professional manner
-Transfer incoming calls to appropriate parties or voicemail
-Meet and greet clients and guests
-Daily interaction with high level clients & executives
-Maintain reception area to make sure it shows a organized appearance at all times
-Assist with escorting office guests into conference rooms
-Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Front Desk Receptionist
Oasis Club LLC - New York, NY
February to December
Greeting, assisting and checking-in club members and their guests to ensure all members/guests
follow club rules and regulations
•Providing administrative and clerical support such as answering all incoming calls and assisting with
caller inquiries, drafting/emailing correspondence pertaining to club updates or events
•Filing and maintaining member accounts
•Handling cash, checks and credit card transactions for membership fees and miscellaneous guest
services
Retro fitness
Front Desk Associate
Retro Fitness Gym - Brooklyn, NY
August to October
•Responsibilities included greeting and checking gym members upon arrival, collecting membership
fees •and dues, and assisting/resolving club guest inquiries or customer service related issues
•Retained membership/merchandise sales by following up with prospects and selling in-store
merchandise •such as Retro Blends Shakes, cooler drinks, and pro shop items.
•Ensured a safe and clean health club environment for members and staff while following company
policies and procedures
•CPR/AED certified
Receptionist
POPULAR FORD - Brooklyn, NY
March to July
• Faxed and copied
• Responsible for sorting mail and general office duties.
• Received/made phone calls and took down accurate messages
• Demonstrated expertise at handling high volume calls via switchboard
• Demonstrated ability to work as part of a team in a busy environment
• Responsible for meeting and greeting clients
Education
Certification in medical assistant
Sanford brown Medical Institute - New York, NY
May
Certifications/Licenses
Security Guard license
February
Skills
• Proficient in Microsoft Office
• Fluent in Spanish/English
• Typing words per minute
• Ability to Work Under Pressure
• Time Management
• Teamwork
• Continuous Learning