Senior Program Manager Resume

• Leads program management for FCC Services department supporting executive management with an annual budget of $ million.
• Develop and manage roadmaps and project plans for products under the FCC Services department.
• Leads engineering and cross functional teams on planning, executing, resolving issues to meet project and program goals utilizing agile, and SDLC methodologies.
• Manage stakeholder engagements between product owners, engineers (onshore, near-shore, offshore), application support, infrastructure teams in order to meet department goals.
• Manage program risks and issues by developing remediation strategies.
• Lead training for over people across products in transitioning from waterfall to agile along with providing continuous improvement with operational processes.
• Performs scrum master responsibilities to several teams co-located in VA, CO, CA and India by removing impediments, decision making, and conflict resolution.
• Led efforts to revamp all International Standard Organization (ISO) documentation, process flows, maps, and implementation procedures for the Software development team.
• Managing the approval and Authorization for Expenditure of a $.M cross-functional technology refresh project involving servers, storage, security and networks.
• Facilitate and lead FCC Services program operations meetings. Involves monthly meetings to influence and engage all stakeholders on alignment for budget, risk management, production support, marketing, department goals and future initiatives.
• Saved $K in license renewal fees by streamlining FCC Department’s licensing renewal and purchase order processes.

• HEALTH AND HUMAN SERVICES COMMISSION 
  
  Led change management control client inquiry meetings to identify key processes and documentation; assessed the Change Management process and Governance effectiveness; Scoped controls from the Federal Information Systems Control Audit Manual (FISCAM) to align with the change management audit.

• U.S. MARINE CORPS 
  
  Performed control walkthroughs, inquiries, and documented test results and audit findings; coached and mentored interns and new hires on performing IT Notification of Finding and Recommendation (NFR) testing.

• UNITED STATES COAST GUARD
  
  Developed Plan of Action and Milestone policies/procedures/process flows; generated control purpose, test methodology and test results. Created change management control testing documentation, trained associates, and performed design and effectiveness testing for configuration management
  and access controls.

Business Analyst

• Worked closely with project team in developing requirements system requirements and design.
• Reviewed and discussed requirements with customers.
• Managed requirements through DOORs.
• Performed requirements walkthrough to ensure all stakeholders have a common understanding.
• Performed system testing for PeopleSoft Treasury Cash project.

Project Manager

• Managed Initiatives dashboard and reported results to executive management.
• Performed spend analysis on initiatives for management decision making.
• Lead reviews of Internal Audits documentation, as a result we had one finding. 
• Developed project charters, and managed project plans in Microsoft Project.