My Resume Resume
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Resume:
Flexible Support Professional that is detail-minded, an analytical thinker who adapts quickly to new roles and is tenacious with follow through. Innovative team player with strong communication skills. Uses good judgment and forethought to address all aspects of complex projects. Provides excellent customer service for a variety of services while multi-tasking, maintaining confidentiality, and interacting with management, employees, contractors and customers.
Core qualifications:
• Customer Service Orientation • Achievement/Results Orientation
• Problem Solving and Analysis • Motivating Attitude
• Presentation and Communication Skills • Initiative
Personal Strengths: Ability to partner with cross functional teams, administration and office administrative techniques, undertake new or unique challenges, and build/ maintain productive relationships with customers or clients, quickly revise strategies to ensure continued progress towards goals.
Education:
Bachelor in Science • Social Work • North Carolina Central University • Durham, NC
Diploma • Quartermaster School • Ft Lee, VA
Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), Windows XP, Social Media
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Professional Experience:
Government Security Analyst SECURITAS CRITICAL INFRASTRUCTURE SERVICES / - Present
• Functions as the front line of support for all Government Security Operations program, U.S Public Sector business functions, and Global Professional Services Safety & Security Operations Organizations.
• Provide active security systems management, response and program development support.
• Oversee investigations or suspected information security misuse and/or compliance reviews.
• Facilitates development and information security education training programs, seminars, workshops quarterly, semi-annually and annual basis.
Student North Carolina Central University Durham, NC -
• Course work in Social Work
Internship Durham Public Schools / - /
• Engaged in research-informed practice and practice-informed research
• Prepared students for advanced practice with individuals, families, groups, organizations and communities
• Integration with staff and others in the practicum agency
Operator (part-time) Super Target Durham, NC / - Present
• Provide world class customer service to all customers.
• Answer all incoming calls in a professional manner
• Assist guest with locating in-store or online items
Logistical Specialist UNITED STATES ARMY RESERVES – Present
• Supervised the Preventative Maintenance Checks and Balances procedures assigned on all equipment; resulted in % operational readiness rate.
• Ensured the Equipment Calibration Program on all Tests, Measurement, and Diagnostic Equipment was conducted correctly and on time; resulted in % readiness efficiency
• Supervised and monitored department personnel throughout the warehouse
• Maintained % accountability of organizational assets, valued more than $. Million without loss or error
• Trained four subordinate personnel on the use of SAMS-E box
• Led training for the entire department on how to run the AMSS report.
• Served as Primary Operator for the SAMS-E
Package Handler FedEx Grounds Durham, NC / - /
• Load packages in an organized way onto trucks.
• Scanned packages to trucks; handled packages with care.
Cashier Firehouse Subs Durham, NC / - /
• Maintained cleanliness of dining room.
• Provide good customer service to meet wants and needs of customers.
• Kept proper count of register before and after store hours.
