Transportation Security Officer Resume
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Resume:
CAREER OBJECTIVE
Quality driven guest service representative with years work experience providing fantastic customer care with
the ability to multitask, respond to alarms, and investigate and solve problems. Hardworking individual with
exceptional judgment and observational skills. Seeking a position that will benefit from my work and education
experience.
WORK EXPERIENCE
Desert Recreation District Indio, CA
Recreation Leader Apr – Present
Enthusiastically greets customers entering establishment.
Solicit sales of new or additional services or products.
Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping,
and hobbies.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain
information, take orders, and address complaints.
Process customer payments by cash, check, credit card, or financial assistance.
Calculate total payments received during a time period, and reconcile this with total sales.
Keep records of materials filed or removed, using logbooks or computers.
Review files, records, and other documents to obtain information to respond to requests.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping
floors and emptying trash cans.
Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
Monitor and authorize entrance of visitors, and other persons to guard against suspicious behavior, theft, and
to maintain security of premises while interacting with guests.
Answer alarms and investigate disturbances.
Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events,
such as banquets or meetings.
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games,
competitive events, or tours.
Develop, organize, and conduct practice sessions.
Contributes to team effort by accomplishing results as needed.
Coordinates front desk activities, including answering and redirecting incoming calls.
Adhere to company policies.
Resort Parking Services Cathedral City, CA
Valet Driver Mar – Present
Greet customers and open their car doors.
Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with
instructions for locating vehicles.
Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating
parked vehicles.
Ensure that all vehicles are safely locked.
EDUCATION
COLLEGE OF THE DESERT Palm Desert, CA
Liberal Arts: Arts, Hummanities, & Communications, May
COLLEGE OF THE DESERT Palm Desert, CA
Business Administration, May
ADDITIONAL SKILLS
Experience with Active software and POS
Proficient in Microsoft Word, PowerPoint, Access, and Excel
Articulates clearly when presenting information
Able to handle multiple priorities
Identifies and anticipates possible situations to address them in advance
Listens to customer feedback and takes appropriate action
Arrive to job everyday, on time, and ready to work
Certified CPR and First Aid
