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Education
Bachelor’s Degree, Marketing/Finance, University of Phoenix, Phoenix, Arizona
Associates Degree, Mid-Management, Idaho State University, Pocatello, Idaho
Work Experience
/ to /, Office Manager, Janice Burtis Remax , Grand Junction, CO
Temporary position to coordinate the daily activities of the office; respond to inquiries about marketed properties; prepare through paperwork, data bases and various computer programs the listing of list properties for sale and/or lease.
/ to /, Office Manager/Human Resources/Accountant, Overholt Truss Co., LLC, /Delta Building Center, Delta, CO
QuickBooks payroll for three entities, totaling employees; directing calls for four entities including four salespeople; workman’s comp coordination between employees, insurance company and doctors; coordinating DOT compliance processes; accounting for four main entities and three minor entities; responsible for monthly sales tax, IFTA fuel tax report, filing heavy use truck tax; start up for North Dakota operation; separate and log engineered seal drawings by salesperson; accounts payable; accounts receivable; debt collection; tracking statistics for sales, registration and insurance for vehicle fleet; maintain employee files including drug testing, CDL records, pre-employment verification; responsible for the separation of three entities including payroll, workman’s comp, training new bookkeeper.
/ to /, Health Care Integrator/Office Manager, Families Plus, (c)(), Delta, CO
Enter releases and medical records into EHR system, coordinate to obtain medical records from health care professionals, summarize health records, maintain database of records and coordinate scheduling of health appointments for children according to needs, balanced with pediatric criteria.
Grant writing: Coors, Anschutz, Bacon Family, Wells Fargo Foundations, USDA. Coordinate events: annual picnic, school supply donation, Mothers & Fathers day gifts, Christmas gifts and wrapping party. Set up board meetings, agendas, transcribe minutes, prepare financial reports, and gather refreshments. Organize and maintain office supplies, and records; maintain databases of volunteers, supporters, children, mentors. Prepare information for Medicaid audit. Assist therapists with various needs.
/ to /, Office Manager, CLT Closing & Title Services, Delta, CO
Oversight of marketing emphasis to build name recognition through direct customer contact and the development of marketing publications. Office records management including Halfile database to build a title plant. Statistical tracking, order processing within ResWare System for title commitments, and records research for chain of title. Responsible to ensure a high level of customer satisfaction through effective project management of lending transactions involving realtors, lenders, attorneys and homeowners.
/ to /, Customer Service Administrator, Delta County Treasurer’s Office, Delta, CO
Tax and property research; receipt and processing of releases of deeds of trust; property documentation assistance to customers in cooperation with Assessor’s , Clerk & Recorder’s and Planning personnel; annual Tax Lien Sale preparation; Tax Lien Treasurer’s Deed application processing; foreclosure processing and facilitation of interaction with and between attorneys and homeowners; balancing of daily tax collections and payments; oversight of title company billing and distribution process; county check warrant processing.
/ to /, Customer Service Agent, Delta County Planning Department, Delta, CO
Maintained a high level of customer satisfaction by being well informed on requirements’ and issues pertaining to applications for subdivisions, septic systems, and access permits. Provided information and assistance to county planners and citizens regarding application and permit processes. Ensured office and process efficiency through effective file set-up and management, template development, and the coordination of application and pre-application meetings for the subdivision process. Oversight of the documentation of monthly planning meetings, payment application, and deposit of county funds. Worked in partnership with various delta count departments to ensure effective and seamless customer service.
/ to / Interim Period: Before being employed full time in the Planning Department, I divided the day working between the Delta County Planning Department and the Delta County Attorney.
/ to /, Customer Service Specialist, Teller County CDS, Woodland Park, CO
Serve as case manager for all planning, construction and environmental projects. Help customers accelerate through permit process by relaying proper procedures and processes. Collated paperwork to track permits and inspections for each construction project. Tested, tracked and licensed contractors; monitored complaints and prepared paperwork for contractor review board.
Strengths
Customer service, team building, leadership, problem solving, self-starter, highly motivated for personal success and promoting employer, detailed, flexible, highly skilled in Microsoft Excel, Word, Outlook, Publisher, PowerPoint and Access; quickly adapt to new software.