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Motivated Contracts Manager Resume


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Resume:


PROFESSIONAL SUMMARY

Dependable Contracts Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

SKILLS

Quick problem solver                                  Technical writing
Thrives in fast-paced environment                Product development
Committed team player                                 Quality assurance
Courteous, professional demeanor                Customer targeting
Flexible schedule capability                          Strategic partnerships
Cash handling expert                                     Operations analysis
Staff training/development                           Active listener
Effective leader                                             Effective conflict resolution
MS Office
Strong research skills

WORK HISTORY

/ to Current      Manager, Contracts Management

Global Holdings, LLC – Tulsa, OK

Researched and updated all required materials, reviews and audits as needed to be compliant with the ever changing regulatory environment.
Organized and performed initial new client reviews and developed the process in which they are either declined or approved.
Supported General Counsel with daily operational functions.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Worked directly with IT and development to create systems that would enhance our performance and communication with the + companies in our portfolio.
Developed an entirely new department and process for receiving, reviewing and storage of individual applications for ,+ clients in our portfolio. 
Perform semi-annual risk rating analysis of all companies in our portfolio.
Organize, delegate, and perform semi-annual due diligence reviews and audits of all companies in our portfolio.
Research and develop due diligence process for potential new business lines, including a launch into Canada.  These include understanding state and federal registration regulations for businesses. 
Develop company policies related to department.
Organization, preparation and collection of all requested audits by bank, state and federal regulatory bodies.

Management, training and evaluation of staff members.

Management and training of overtime staff of as needed to complete deadlines.  
Critical analysis of issues, complaints and concerns received by companies in our portfolio.  Working with our General Counsel to ensure the proper steps are taken to resolution. 
Provide requested data and analysis of all companies to executive management. 
Engage in calls with our CEO, General Counsel and other executive management to identify procedures and processes needed to comply with regulatory requirements.
Engage in calls and testimony with federal investigators and attorneys during investigations and inquiries. 

 

/ to /      Restaurant Manager/Assistant Restaurant Manager

El Guapo's – Tulsa, OK

Assisted in the opening of the new restaurant
Responsible for maintaining liquor inventory and par levels of necessary bar items required to run bars restaurant. 
Responsible for scheduling all front of house staff to ensure all levels of restaurant were prepared for both the lunch and dinner courses.  This included maintaining the schedule of events in the area which may impact the level of business. 
Excellent organization skills and ability to multi task.
Face to face conflict resolution and customer service.
Flexibility in varying situations of a fast paced environment. 

/ - /     Restaurant Assistant Manager
Renaissance Tulsa Hotel & Convention Center – Tulsa, OK

Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded transactions in MICROS system to deliver prompt service.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Inventoried and restocked items throughout day.
Provided friendly and attentive service.

EDUCATION

Associate of Arts: General

Tulsa Community College South Campus - Tulsa, OK

High School Diploma:

JENKS HIGH SCHOOL - Jenks, OK