Transportation Security Officer Resume

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Posted on: 2017-09-04

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Resume:

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Customer Service Education – Training – Analysis – Negotiation – Conflict Management – Research – Communication – Organization – Leadership - Tutoring

 

 

Education

           

Master of Science in Conflict Management – Sullivan University,

Bachelor of Science in Communication – Spalding University,

                                                                                                           

CAREER EXPERIENCE

 

New Zion Baptist Church, Acting Administrative Assistant                                     -Present

Responsible for all aspects of the daily operations of the church office including but not limited to scheduling meetings, answering calls providing information to inquiries and handling the mail.

 

Care Taker                                                                                                                                       -                            

I was solely responsible for the daily needs and care of an aging relative.                       

 

Huntington Learning Center, Tutor                                                                                                                                                                    -

In direct compliance with the “No Child Left Behind” Act, I tutored at-risk students in multiple academic disciplines and met with their parents at regular intervals to discuss progress and set goals.  Additionally, I provided students with the tools to succeed and coached them to improve their scores on standardized tests such as the SAT.

 

Jefferson County Public Schools, Title I Instructional Assistant                                                                                                          -

As a member of the academic team, I worked with students to enable them to better achieve learning outcomes and educational goals in multiple subject areas.  I provided reading and math instruction on a one-to-one basis and participated as an integral member of the instructional program including tutoring students, assisting in documentation of pupil progress, preparation and organization of materials and equipment, and instructing.

 

 

UPS Supply Chain Solutions, Customer Service Representative                                                                                                            -

Responded to inquiries, handled complaints, investigated problems and provided information to customers.  Arranged Pickups, quoted rates and answered basic service questions. Researched required information using all available resources. 

 

 

Shively Police and Fire Department, Telecommunications Supervisor                                                                                    

Coordination daily operations of the dispatch operations of the police and fire department emergency services.  Recruited, selected, hired, trained, supervised, and scheduled all dispatchers.  Created and implemented departmental policies and procedures.