Motivated Executive Administrator Resume
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Resume:
Training and Employment; Recruiting and Customer Service; Career Counseling; and Management
- years’ experience in sales, training, customer service, and counseling
- Provide written communications and coordination to assist in publicity surrounding the activities of the South Central Tennessee Workforce Board
- Experience coordinating the assessment and training needs of welfare programs
- Expertise in evaluation, development, and implementation of job specific training programs
- Supervised staff of in Mid-Central TN and ensured fulfillment of multi-function positions
- Coordinated delivery of training programs, scheduling orientations and services in eight counties
- Facilitated monthly and quarterly meetings between state and government agencies to educate staff about services and procedural requirements
- Supervised attainment of performance standards for Welfare to Work and Families First programs
- Recruited customers and Provided total case management services including career, and crisis counseling
- Coordinated with partner agencies to resolve problems, strengthen collaboration and integration of services
- Monitored all contracts including adult & youth training providers for compliance for an eight county area
- Serve as EO (Equal Opportunity) Officer for the South Central TN Workforce Board which serves an eight county area
- Maintains data for Equal Opportunity, ADA, and Civil Rights for monitoring purposes
- Develop and coordinate transportation contracts and services for the eight county Local Workforce Investment Area (LWIA-)
- Supervised and assisted with the ACT Test Administration of standardized testing programs and classroom tests requiring special arrangements
- Assists in clarifying test instructions for candidates
- Ensures security of testing materials including necessary forms and tests
- Processes necessary paperwork upon exam completion in order to ensure documentation of students’ test scores; prepares various records and logs
- Collects test materials at end of testing period
- Administers Civil Service Tests and Hi-Set Tests
- Writes systematic procedures for monitoring all core, intensive and training services
- Writes and oversees production of articles, video clips, and newsletters highlighting success by job seekers/training institutions/employers and their partnership with the South Central TN Workforce Board
- Acts as a liaison between the Youth service subcommittees and/or councils, youth subcontractors, and the Workforce Board
- Issues Requests for Proposals (RFP’s) when appropriate for solicitation of service providers for youth services and activities. Oversees technical assistance to prospective youth providers
- Analyzes Youth Program activities and services with each contractor to ensure program goals and objectives are met and that all program elements specified by federal law are provided
- Certified Global Career Development Facilitator
- Excellent oral and written communication skills
- Adept at solving problems, meeting deadlines, and making decisions
- Team spirit and goal oriented
- Self-motivated with the ability to inspire others to attain their goals
- Knowledge of testing policies and procedures
- Out-going personality with professional appearance and manner
- Knowledge of local labor market including knowledge of available training opportunities
- Knowledge of grant funded programs
- Knowledge of contracting and invoicing procedures
- Ability to work well with a diverse population
- Professional competence in community and human services agencies resources
- Willing to relocate
- Willing to work flexible day, evening, and weekend schedule
- A., Psychology/Counseling - Trevecca Nazarene University Nashville, TN
Columbia State Community College (Interned the summer of under the direction of Paula Petty-Ward, assisting with the Test Administration of the GED, General Educational Development
- A. Speech Communications and Theatre- Austin Peay State University Clarksville, TN
EMPLOYER: WORKFORCE INVESTMENT ACT (WIOA)/SOUTH CENTRAL TN WORKFORCE Alliance Columbia, TN
Title: Coordinator of Youth Programs
ACT Test Administrator Supervisor (Part-Time)
EMPLOYER: Dept. of Human Services Columbia, TN
Title: Eligibility Counselor
