The Most Visited Job Board For Women For Over 20 Years
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Email:
Seeking a position in which the opportunity for growth and advancement exists. Looking forward to working with a firm that offers growth potential in which my knowledge, dedication, and skills can be effectively utilized.
QUALIFICATIONS:
? Excellent communication skills
? Bilingual (English, Spanish)
? Computer Literate (Microsoft Suite)
? Multi-tasker
? Detail Orientated
SKILLS AND ABILITIES:
? Over yrs office exp. ? yrs Customer Service ? Team Player
? Problem Solver
? Mature, self starter and resourceful.
? Able to communicate effectively with proper phone etiquette, or face to face meetings.
? Very time efficient, highly organized and energetic.
WORK EXPERIENCE:
DMA Claim Services Oct to Present Glendale, CA – Customer Service Lead Supervisor
? Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
? Assign RICC & BAIC claims,BI transfers,coverage transfers,QC Reports Daily/WeeklyLocate and attach appropriate files to incoming correspondence requiring replies.
? Supervising other customer service agents assuring they are not delayed in their daily duties.
? Providing support to customer service agents which have an excessive work load.
? Maintain client/vendors relationships intact
? Assist with opening of new incoming files
? Monitoring incoming phone calls as well as sending necessary weekly reports to the pertaining persons.
? Assist with finances, handling of correspondence and IT phone issues. Mileage reimbursement
? Obtain case status from insurance companies.
? Handle any issues regarding FNOL, printing and signing checks to the appropriate persons.
? Update system to remove adjuster diaries and translation line
Mendoza Chiropractic Feb to April Front Office Manager
? Assisted patients as far as checking them in and out of the office.
? Provided assistance with multi phone line system
? Receive and open any and all new incoming files.
? Open, read, route and distribute incoming mail to the necessary personnel.
? Verification of any and all insurance information. F/U of EOB and payments.
? Maintained filing neatly and orderly as well as the supply room.
EDUCATION / TRAINING:
Benjamin Franklin Middle School Los Angeles, CA
High School Diploma
VOLUNTEER WORK HISTORY:
? Volunteered during school year at Annandale Elementary School in Los Angeles, performing tasks such as working with children and helping staff.
Head Assistant Director El Sereno, CA
Jan to Present
REFERENCES AVAILABLE UPON REQUEST
