TSO Job Resume
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Resume:
OBJECTIVE:
Seeking a position in customer service oriented position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.
EXPERIENCE:
United Airlines
March -Current
International/Domestic Flight Attendant
- Routinely inspect cabin emergency equipment for compliance with minimum safety requirements
- Participate in regular crew briefings prior to each flight (or more often, as needed) regarding flight duration, any expected adverse weather and/or traffic delays, or any other issues affecting planned routes, and shared accountability for passengers and carry-ons as outlined by the FAA and the company
- Front-line marketing of airline products and services
- Direct aircraft evacuation as necessary and provide appropriate assistance in medical
- Mentor new line flight attendants on company policies and procedures
- Successfully completed annual requalification, consistently exceeding company
- Provided customer service to United Airline passengers in accordance with company procedures.
- Assisted customers with special needs or requests; provided meal and drink service while in-flight.
- Handled a wide range of customer service activities for the airline and answered escalated customer issues.
- Assisted pilots on established procedures. Performed all duties as assigned.
The Ohio State Wexner Medical Center: Ross Heart Hospital
August -February
PCA/Student Nurse
- Accurately recorded and reported information according to established procedures.
- Performed various administrative duties including data entry and document preparation.
- Efficiently transported specimens to different facilities and labs.
- Assisted care team leaders in completing various care tasks.
- Took vitals and documented in computer system.
- Floated between hospital departments to provide needed support.
- Preformed non-invasive pre-op tests –EKG/Bladder Scans
- Obtained blood work via venipuncture
Emeritus Senior Living
July -July
Certified Nursing Assistant
- Provided nursing care in accordance with resident care policies and procedures.
- Ensured the safety and well-being of the residents is maintained.
- Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.
- Measured and recorded patient’s fluid intake and output.
- Managed supply inventory and supply requisitions.
- Handled patients with diminishing mental capacities
EDUCATION:
- United Airlines In-flight Training Academy ()
- FAA Airmen Certification()
- Columbus State Community College: Nursing AND program (-)
- Certified Nursing Assistant Certificate ()
- High School Diploma with Honors: Gahanna Christian Academy()
COMPUTER SKILLS:
- Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
- Microsoft Windows XP
- Microsoft Office XP Professional
