Analytical Assistant Resume
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Resume:
Work Experience
ResCare, Inc.
Performance Analyst | Grand Prairie, TX | Nov – Jan
- Recorded, compiled, and analyzed performance information to ensure contract compliance
- Developed and implemented corrective action plans as needed while adhering to local board policy and federal regulations
- Oversaw the design, generation, and data analysis of performance queries and reports utilizing the reporting and data maintenance tool, InfoMaker
- Created handouts to facilitate staff case management efficiency and production
ResCare, Inc.
Outreach Specialist | Grand Prairie, TX | Jan – Nov
- Generated letters using state information systems to ensure % outreach of identified participants
- Assisted identified participants with questions regarding the outreach process in person and over the phone
- Scheduled appointments following local workforce policy and procedure
- Ensured return mail was documented into state information system
ResCare, Inc.
Customer Relations Specialist | Grand Prairie, TX | Nov - Dec
- Provided job search assistance with focus on encouraging jobseekers to utilize self-help resources and promoting services and courses provided at local workforce centers
- Issuance of supportive services and accurate reconciliations for finance department
- Maintained monthly reports, calendars, and supply inventory for the office
- Assisted a cultural and economically diverse population at job fairs and orientations
st HR Source
Placement Specialist | Dallas, TX | Apr – Nov
- Acted as liaison between office and work site management
- Prepared and implemented incentive policy for participants
- Handled data management and distribution of project updates
- Prepared presentations and training manuals following local, state and federal program-specific guidelines
- Coordinated participant abilities with best suited worksites
Education
Texas Woman’s University, Denton, TX
Bachelor of General Studies, August
- Government and Sociology concentrations
