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Authorized to work in the US for any employer
WORK EXPERIENCE
CSR - Customer Service Representative
People Ready - Carrollton, TX - November to Present
I act as a goodwill ambassador to our clients and our temporary associates. Build business relationships with
customers and temporary associates while providing excellent customer service. Call customers to generate
repeat sales and/or set sales appointments. Assist new applicants with the employment process, answer
questions and qualify potential temporary associates for eligibility to work. Assist with dispatch by preparing
work tickets, distributing safety equipment, selecting associates for job assignments and directing them to
the job site location. Input, maintain and follow-up on accounts receivable. Process credit applications and
set credit limits. Follow up with customers on outstanding invoices. Assist in temporary associate payout and
process payroll form completed work tickets. Customer Service attitude with the ability to work with a team
and unsupervised. Excellent communication skills, both written and verbal. Ability to multi-task and work in a
fast paced environment.
Production Associate
H AND D SUPPLY - Flower Mound, TX - July to October
Examines specifications of the customer order using drawings, work orders or blueprints to determine the
characteristics of the finished item, material to be used and machine set up requirement.Fabricates work
pieces as determined by work order specifications. Retrieves correct materials and performs various fabrication
duties.Examines work piece visually, by touch or using tape rule, calipers or gauges to ensure product meets
desired standards.
Prep weigher
NESTLE - Jonesboro, AR - August to March
Jonesboro, AR
Prepweigher, Aug - Mar
adequate supply.Reported and safety hazards to Team leader.Consistently hand weighed the specific number
of packages per minute.Maintain a positive working relationship with team members
Human Resource Generalist
FOCUS, INC - Jonesboro, AR - February to October
Completed assigned reporting functions involving employee records ad retention.Conducted all new hire
training that involved all policies and procedures.Assisted with payroll processing.Handled discreet information
and sensitive HR related matters.Performed general office duties.
House Manager
FOCUS, INC - Jonesboro, AR - August to February
Implemented goal and daily living skills for individuals.Trained and supervised Direct Care Staff.Managed
daily medication for individuals.Processed Payroll.Prepared monthly budgetScheduled, transported and
coordinated activities as well as appointments.
Direct Care Staff
FOCUS, INC - Jonesboro, AR - September to August
Implemented goal oriented plan of care for clients to include community integration.Independency living skills
work or activities.Other duties as assigned.
EDUCATION
Bachelor's in Business Administration
Strayer University- Tennessee
October to May
High School Diploma
Central High School - Helena, AR
May
SKILLS
Microsoft office ( years), Excel ( year), Fax ( years), Computer ( year)
CERTIFICATIONS/LICENSES
Adujuster-All Lines
March to October
Adjuster All Lines license.
Property and Casualty
Auto IDL Certification
March to Present
Auto IDL Certification
State Farm Property and Xactimate Certified
April to Present
ADDITIONAL INFORMATION