Accident Investigator Resume
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Resume:
Objective:
To obtain a position that will enable me to use my strong organizational skills and educational background in the criminal justice field.
Education:
University of Louisville, Louisville, KY / – /
Masters of Science, Criminal Justice
Criminal Justice Honor Society: Alpha Phi Sigma
University of Louisville, Louisville, KY / – /
Bachelors of Science, Criminal Justice – Minor, Sociology
Activities: Justice Administration Club
Experience:
Department of Aviation- Airport Security Representative I / – present
Assists in overseeing the daily operations of the computerized access system, reports on security deficiencies, acts as lead worker with junior staff on airport security duties, conduct, confirm and/or oversee daily inspections to ensure compliance, ensure compliance and enforcement of applicable City of Atlanta Codes, Airport Security Program, federal security mandates, and other applicable regulations as related to aviation safety and security, conduct investigations of security related incidents using CCTV, operates security equipment and systems to conduct daily activities involved with maintaining airport security; participate in safety audits of airport to ensure current safety procedures are in place and functioning properly; enter data and other security information into the airport computer system; prepare activity reports and other forms to submit security status to management; communicate with staff and other persons to inform them of security requirements and explain any issues that arise; provide customer service assistance to the airport community stakeholders to ensure a safe and secure environment; American Association of Airport Executives (AAAE); National Incident Management System &#;NIMS&#; training; Incident command system; prepare written incident and statistical data reports or other security related reports for management and executive level personnel, participate in meetings or planning sessions for airport projects as assigned, conduct security assessments as necessary in the pursuit of identifying security vulnerabilities and mitigation strategies for the identified vulnerabilities, and instruct less experienced staff in completing assigned duties.
Code Enforcement Trainee / – /
Assisted with inspection of properties to determine violations of applicable code and standards and documents code violations; participated in in-house training programs; assists with the property owners, agents or other interested parties and makes contact to verify property ownership and responsibilities, discuss code violations, code enforcement actions, and intended remedies; assisted with court and administrative hearing inspections; established and maintained effective relationships with property owners, occupants, agents, contractors, representatives from other agencies, and the public; assisted with letters, notices, penalties, and orders to vacate, etc., as required in the inspection process performs related work; researched case history; met regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work; and communicated with individuals in person and utilizes all types of communication media.
Deputy Clerk- Bench Clerk (GS ) / – /
Entered accurate data into Court of Justice Case Management System; facilitated e-file pleadings, briefs, and records in accordance with local rules; scanned discovery for electronic/hard copies; reviewed/retrieved legal documents such as complaints, motions, orders, answers, pleadings, and subpoenas, orders, or other hearing and/or trial documents accurately/in proper format; screened incoming correspondence to determine proper action, along with preparing a response if necessary; monitored and supervise interns; assisted the public concerning the status of court cases; prepared dockets for court proceedings and attend hearings; prepared and processed warrants issued by the courts; ran criminal history via Courtnet; validated and verified active warrants; researched case history; investigated/traced history case data; modified, cleared, and recalled warrants issued; filed and retrieved legal documents and court records; research/screen cases for criminal history or cross cases; maintained Judge’s court calendar, also rescheduled court hearing, if necessary; and reviewed outgoing correspondence for grammatical errors and format prepared for Judge’s signature.
Internship / - /
Reviewed juror qualification questionnaires to ensure compliance with statutory requirements for jury service; assisted in conducting orientation and provided information to juror candidates and selected jurors; attended courtroom proceedings; and monitored and recorded juror attendance.
Certified Pharmacy Technician / - /
Customer service and relations- receive and deliver prescription orders; assist the pharmacist in managing the drug and medical supply stock; maintain files and computer records for the pharmacy- physician orders, deliveries, and inventory; administrative support by answering phones, managing insurance billing and drafting pharmacy reports; assist pharmacist in receiving, preparing and packaging prescription orders for dispensing- under and interpreting orders, along with measuring, labeling and packaging prescriptions; and worked with local law enforcement on prescription fraud investigations.
Operations Specialist / – /
Monitored the daily activities of the Ground Transportation vendor(s); assisted in the preparation of incident reports to resolve complaints by the public either in person, electronic, phone or by mail; resolved disputes involving ground transportation providers/operators and patrons; inspects ground transportation vehicles, issues inspection stickers and collected fees; developed and maintained open lines of communication with drivers, supervisors, management and owners through periodic meetings, correspondence and daily contact; sustained ongoing relationships with the city and state representatives in order to stay current on applicable statutes affecting ground transportation operations; maintained an accurate record of all ground transportation services operating at Louisville International Airport; ensured compliance of Airport Authority Rules and Regulations pertaining to Ground Transportation; recommended revisions to existing policies and procedures pertinent to the area of responsibility; coordinated with various agencies to provide first-class service to patrons utilizing the airport facility on a daily basis and during special events; conducted security training process; recommended and implemented changes in clerical and administrative policies and procedures of the office; maintained an accurate record; processed all fingerprinting procedures; assisted in issuing security badges; conducted airfield inspections, runway condition reporting, airside escort, and friction testing in compliance with part ; occasionally assisted in the update and distribution of NOTAMS; communicated through written, face-to-face, radio, and electronic use; and assisted in creating a Standard Order of Procedures for the department- recommended and implemented changes.
Skills/Certificates:
Proficient in Microsoft Office (Word, Excel, PowerPoint, Access); Type wpm; Cross Match-fingerprinting machine; ability to interact with all levels of an organization; research; investigation; excellent verbal and written communication skills; time management, comprehension skills; QuickBooks; Bilingual (Amharic and Tigrenyia); Courtnet; KYCourts; Ewarrants; E-Filing; American Association of Airport Executives (AAAE); ICS- - Incident Command System; ICS--Initial Action Incident; ICS-- National Incident Management System &#;NIMS&#; training; and ICS-- National Response Framework.
