Chief of Staff Resume
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Resume:
Alvitra T. Drake
|
Treeland Way, Upper Marlboro, MD | | |
Change agent and project execution specialist with over twelve years of experience focused on improving business value through a layered strategic alignment and changed management approach offering a unique combination of creativity and analytical skill to aid in solving complex issues and problems with creative solutions.
- Accounting & Finance Management
- Decision Support
- Business Planning & Analysis
- Financial Analysis & Reporting
- Resource Management
- Growth Strategy Development
- Performance Measurements
- Career Pathing & Job Title Alignment
- Community Outreach & Culture
- Vendor Management
Fannie Mae - Washington, DC
Manager & Chief of Staff - June – May
Operations & Technology, Information Security
- Operationally managed and oversaw the day-to-day front office operations of + person resource management organization (RMO). Responsibilities include: preparation of briefing materials for the CISO, workflow management including: delegating, disseminating, and tracking project work assigned to the FMO & RMO staff, reviewing all incoming and outgoing correspondence, and addressing and delegating issues in the Chief Information Security Officer’s absence.
- Provided analysis of key operational factors (time, cost, resources, scope, and quality) to facilitate effective management of the functional programs and business processes.
- Provided leadership, expertise, supervision, training, coaching and direction to a staff of eight consisting of: () communication specialists, () business/financial support staff and () executive administrative assistants.
- Developed and managed the Information Security operating budget ($M).
- Lead and contribute expertise to cross-functional teams to address complex business issues, providing direction and guidance for process improvement to customers and stakeholders to drive strategic initiatives and corporate prioritization.
- Developed and managed the procurement schedules for software licenses, software maintenance, hardware maintenance and subscriptions.
- Realigned the executive communication outreach strategy and mentored the Communications team accountable for the planning, conceptualization, development and fine-tuning of Enterprise Data’s communications, marketing, and engagement strategy.
- Established a monthly procurement “pipeline” report to include vendor registration, NDAs, and MSAs.
- Oversaw workforce strategies.
- Led efforts to improve cultural awareness and teambuilding activities.
- Revamped the internal SharePoint site.
- Developed quarterly communication plans to improve transparency at the Business Unit and Division level.
- Worked closely with the AppTio team to ensure accuracy within the show back model.
- Led and developed Diversity & Inclusion events for Information Security.
Associated Chief of Staff (Project Analyst V)
February – June
Operations & Technology, Information Security
- Managed front office operations for the Chief Information Security Office to include reviewing, modernizing and updating administrative procedures and policies, budget management and execution, strategic executive engagement & management, and special projects.
- Financial management of eight () cost centers within the Information Security Office ($.M) to include Strategic Initiatives and Maintenance dollars.
- Planned, coordinated, and executed the annual budget planning process.
- Oversaw and organized the deliverables to and from Corporate Finance.
- Coordinated the Human Capital Planning discussions and forecasting.
- Managed the HR/Recruiting functions (with a specific focus on WIT).
- Managed procurement requests within the Cyber Security services and projects.
- Developed and implemented a career pathing model within Information Security for our Technical and Non-Technical staff members.
- Planned, coordinated, and executed the job title realignment/mapping program.
- Planned, coordinated, and managed the cohort academic programs.
- Planned, coordinated, and managed the teambuilding, volunteer and social events.
- Planned, coordinated, and managed the executive coaching development goals and objectives.
- Ensured staff members receive timely and appropriate training and employee development plans.
- Established and monitored staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct quarterly and annual performance appraisals, and administer salary adjustments (when appropriate).
- Mentored and developed junior staff members using a supportive and collaborative approach.
- Perpetuated an overall organizational culture change through high performance, values and employee development.
- Provided strategic advice to the Chief Information Security Officer and/or the Information Security Management team to improve the daily management.
- Managed key internal and external relationships.
Non-Technical Project Manager II
June to January
Operations & Technology, Information Security
- Managed the Risk, Continuity and Security budget ($.M).
- Assisted in the financial management of eight () cost centers within the RCS & Information Security Office.
- Prepared monthly & annual accrual spreadsheets.
- Monitored and reviewed the MoM base, BAU and SI project budgets verifying expenditures vs. actual and providing explanations on variances when needed.
- Assisted with vendor management.
- Created expense reports within Concur.
- Processed all SOWs, Invoices and Quotes for base, BAU and SI projects through eProcurement and/or Fieldglass.
- Managed document retention within the executive office of Information Security.
- Served as principal point of contact in responding to inquiries from internal and external customers.
- Assisted in on-boarding and off-boarding contractors through the Contractor Resource Center.
- Processed headcount requests.
- Assisted in space coordinating.
- Managed a $, corporate credit card used for training, travel and conferences for the Information Security Office.
- Served as the DoA approver for the Vice President in the SOL system.
- Managed administrative tasks for the Vice President and five () Directors.
- Managed key internal/external relationships.
Project Analyst III
Operations & Technology, Information Security
June to June
- Performed a variety of administrative functions within the RCS business unit.
- Served as principal point of contact in responding to inquiries from internal and external customers.
- Assisted in the financial management of six () cost centers within the Information Security Office.
- Processed all SOWs, invoices and quotes aligned to the base, BAU and SI budgets through eProcurement and/or Fieldglass.
- Processed headcount requests for all of RCS.
- Managed a $, corporate credit card used for training, travel and conferences for the Information Security Office.
- Served as the DoA approver for the Vice President in the SOL system.
- Managed key internal/external relationships.
Non-Technical Project Manager I
Operations & Technology, Information Security
April to June
- Managed the Chief Information Security Office budget ($.M) for the Vice President (actual vs. planned).
- Assisted in the financial management of six () cost centers within the Information Security Office.
- Prepared the monthly & annual accrual spreadsheets.
- Monitored and reviewed the base, BAU and SI project budgets.
- Processed all SOWs, Invoices and Quotes for base, BAU and SI projects through eProcurement and/or Fieldglass.
- Managed document retention within the executive office.
- Assisted with vendor management.
- Assisted in on-boarding and off-boarding contractors through the Contractor Resource Center.
- Processed headcount requests.
- Assisted in space coordinating.
- Managed a $, corporate credit card used for training, travel and conferences for the Information Security Office.
- Served as the DoA approver for the Vice President in the SOL system.
- Managed administrative tasks for the Vice President.
Bachelor of Arts in Economics - University of the District of Columbia
Bachelor of Business Administration in Finance - University of the District of Columbia
- Microsoft Office Suite
- ERPP
- EPPM
- SharePoint
- PlanView
- Taleo
- Concur
