Motivated Management Specialist and Executive Leader Resume
Professional Summary
Management specialist with broad background in operations, human resources, project and risk management. Enthusiastic team player dedicated to process improvements and staff development.
Skills
- Team building expertise
-Leadership communication skills
- Exceptional interpersonal communication
- Effective problem solver
- Fast learner
-Results driven
Education
Bachelor of Science: Mrketing and Management
Sonoma State University - Rohnert Park CA
Coursework includes Speech and Communication, Human Resource management and Service Marketing.
Work History
Executive Team Leader November to April
Target Corporation – Napa CA
- Managed staff of sales associates, team leaders and assistant managers.
- Promoted from Team Member to Executive Team Lead within
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
- Represented organization at personnel-related hearings and investigations.
- Led a comprehensive shortage/safety training for store staff members.
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
Executive Intern Guest Experience and Logistics April to November
Target Corporation – Santa Rosa CA
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Translated business needs and priorities into actionable logistics strategies.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Led the creation of recruiting plans for all open positions.
- Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
Outside Business Consultant August to December
HipChick Farms – Sebastapool CA
- Collaborated with designers and the editorial team on marketing materials.
- Created product positioning and messaging to differentiate products in market and expand visibility.
- Created alternative business plans to improve customer relationships.
- Researched clients' business issues and goals to offer appropriate solutions.
Target Protection Specialist January to April
Target Corporation – Rohnert Park CA
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Testified at judicial hearings and trials involving criminal acts committed against the company.
- Drafted security operating procedures and training materials for the human resources department.
