Robyn Palmer-Davidson Resume
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I am currently seeking a position that will allow me to learn new skills that can be implemented in my life,
and acquiring skills that can not only teach me to be sufficient in the work place but to help to motivate and
supervise others to increase job performance and reach organizational goals.
WORK EXPERIENCE
(MCC) Patient Retention Specialist
Medical Care Coordination - Los Angeles, CA - October to Present
Identifies patients who have not received health care related to their HIV needs for seven months or more. Is
part of an integrated Clinical team which includes outpatient medical, behavioral health, and dental services.
Identifies potential and existing barriers that prevent clients from seeking and utilizing health services on a
continuous basis. Collaborates with other staff members to create a psychosocial plan for patients and family
members to resolve challenges and difficulties that interfere with patients receiving maximum benefits of
behavior change. Ensures that clients have access to and knowledge of appropriate community resources.
Reports relevant data based on client interaction in monthly and quarterly reports. Compiles accurate records
and information by the organizational policy and procedures and external regulatory guidelines. Consults with
senior staff regarding additional clarification and for guidance in order to expedite all aspects of the work.
Promotes professionalism, and the highest quality of possible care to patients and their families. Conducts
timely follow up on participant's request, staff referrals, and recommendations. Travels locally to exercise the
aforementioned duties. Participates in case conferences, and clinical staff meetings.
Children Social Worker II
County of Los Angeles Department of Children and Family Services - Los Angeles, CA - February
to June
Case management, home visits, safety assessments, court reports, works with parents and children referred
to the department due to neglect, sexual abuse, physical abuse, emotional abuse, domestic violence, mental
health issues, etc. works with several other departments to determine the best home and/or placement
environment for children. Conducts criminal investigations, and checks foster home applicants and legal
guardian applicant for previous child abuse cases. Provides crisis intervention counseling over the telephone
and refers callers to the appropriate agency for further assistance; Counsels children and their families to
assist them in understanding and assuming responsibility for their behavior
Detention Services Officer/CPR AND STANDARD FIRST AID INSTRUCTOR
County of Los Angeles Probation Department - Los Angeles, CA - September to February
Los Angeles, CA - September to February
I supervised detained minors from diverse backgrounds and mental and physical calibers during visits and
appointments, outdoor recreation, court visits, etc. Some juveniles are developmentally delayed and suffer
from mental disorder that range from mild to severe. I interact with detained juveniles' ages to as well
as detention staffing other juvenile halls and residential treatment centers. I assist detained juveniles that
suffer from diverse emotional and mental health issues. I write and complete mental health referrals, physical
intervention reports, special incidents reports as incidents occur, charting on minor's behaviors, etc. daily.
I also teach minors how to perform daily tasks (e.g., how to make up their beds, proper grooming, coping
skills, etc.) I have currently been with the Los Angeles County Probation Department for five years and I have
grown both professionally and personally, because I have learned to communicate and work with various
age groups. Through communicative skills I maintain group control of a large group of minors and staff as
well. I have experience in being the shift leader and maintaining a harmonious and team led environment
for both minors and my coworkers. In addition to the aforementioned I conduct CPR and Standard First Aid
classes for probation staff on and off site (Central Juvenile Hall). Administrative Support that includes: Daily
charting on minors behavior via Microsoft Word, Report Writing via Microsoft Word, Al jones weekly behavioral
charts(Microsoft Excel), internet, email, etc. Maintained CPR course record via Microsoft Word and Excel.
Facility Manager
Employer: Life Skills House
January to July
Provided transportation to doctor appointments, psychological assessments, leisure activities such as movies,
amusement parks, etc.), Comprised monthly behavior reports on each minor. Meal preparation, administered
medications to minors. I acquired proper identification and significant documents for medical, dental, and
psychological services (e.g. social security card, id, family information if available, etc.) for each child in the
home.
EDUCATION
Master's in Psychology
University of Phoenix in Gardena - Gardena, CA
December
Bachelor's in Psychology
Clark Atlanta University in Atlanta - Atlanta, GA
May
High School Diploma
Juan Rodriguez Cabrillo High School in Long Beach - Long Beach, CA
ADDITIONAL INFORMATION
SKILLS
I am a team oriented person that is open to learning and enhancing new skills.
ROBYN PALMER-DAVIDSON
