Transportation Security Officer (TSO) Resume
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Resume:
Wal-Mart Supercenter //-Present
US Hwy Salary: $. Bi-weekly
Hattiesburg, Ms.
Service Writer
Duties, Accomplishments, and Related Skills:
Wal-Mart Associates, Inc //-//
US HWY Ste C- Salary: $. Bi-weekly
Hattiesburg, Ms
Call Center Representative
Duties, Accomplishments, and Related Skills:
Responsible for handling calls from new and existing customers regarding a variety of requests. Notated customer’s complaints, concerns and suggestions and escalated them to the proper level of management. Use knowledge of products or services as well as great customer service skills, to address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Ensure that customers understand product information, and be able to provide additional information to customers as needed. Listen attentively to customer’s needs and concerns; demonstrate empathy. Team-oriented and open-minded and willing to learn and possess the ability to function effectively in a fast-paced work environment. Supervisor/ABM: Jim Chadwick ()
Manpower Employment Agency
US Hwy West Ste //-//
Hattiesburg, MS Salary: $. Bi-weekly
Call Center Representative
Duties, Accomplishments, and Related Skills:
Responsible for handling calls from new and existing customers regarding a variety of requests. Use knowledge of products or services as well as great customer service skills, to address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Ensure that customers understand product information, and be able to provide additional information to customers as needed. Listen attentively to customer’s needs and concerns; demonstrate empathy. Team-oriented and open-minded and willing to learn and possess the ability to function effectively in a fast-paced work environment. Client Delivery Manager: Faye Inman (/)
Mobile One NET
Old Rawls Springs Loop RD //-//
Hattiesburg, MS Salary: $. Bi-weekly
Customer Service/Dispatcher
Duties, Accomplishments, and Related Skills:
Process a variety of materials (e.g. route/driver changes, etc.) for the purpose of updating and
distributing information, authorizing action and/or complying with mandated requirements.
Scheduled work assignments (e.g. patient pick up/drop off times etc.) ensuring completion of transportation routes in a timely manner. Dispatched route drivers and assigned substitutes
drivers as needed, ensuring that all routes are covered for the transportation. Maintained a
variety of manual and electronic documents files and records for the purpose of providing
up-to-date information and/or historical reference in accordance with established admini-
strative guidelines and legal requirements. Performed other related duties as assigned ensur-
ing the efficient and effective functioning of the work unit. Supervisor: Barry Foil ()
MATES
Building th St //-//
Hattiesburg Salary: $,. Bi-weekly
Camp Shelby, MS Series: Pay Plan: GS
Production Control (This is a federal job)
Duties, Accomplishments, and Related Skills:
Responsible for issuing and tracking work orders, ensuring that required material is supplied
to the production floor, in accordance with the production schedule. Expedited and prioritize-
ed work orders and coordinated and managed weekly production scheduled meetings. Analyz-
ed customer orders and established production schedules for timely delivery. In the absence
of the higher graded production controller, ensured that unit CL IX accounts are funded, budget-
ed, and executed to maximize readiness; and performed demand analysis on CL IX expenses to
determine proper PLL (parts load list) stockage to sustain facility mission requirements. Ensured necessary maintenance records are maintained and required reports are submitted to units and high-
er headquarters' in a timely manner. Coordinated with units and other support activities concerning
the delivery, status of repair operations, and/or pick up of completed work orders. Performed other
duties as assigned. Supervisor: MSG Bruce Martin ()
CSMS
Building Warehouse RD //-//
Hattiesburg Salary: $,. Bi-Weekly
Camp Shelby, MS
Production Control
Duties, Accomplishments, and Related Skills:
Responsible for issuing and tracking work orders, ensuring that required material is supplied
to the production floor, in accordance with the production schedule. Expedited and prioritize-
ed work orders and coordinated and managed weekly production scheduled meetings. Analyz-
ed customer orders and established production schedules for timely delivery. In the absence
of the higher graded production controller, ensured that unit CL IX accounts are funded, budget-
ed, and executed to maximize readiness; and performed demand analysis on CL IX expenses to
determine proper PLL (parts load list) stockage to sustain facility mission requirements. Ensured necessary maintenance records are maintained and required reports are submitted to units and high-
er headquarters' in a timely manner. Coordinated with units and other support activities concerning
the delivery, status of repair operations, and/or pick up of completed work orders. Performed other
duties as assigned. Supervisor: CPT Tamiko Wright ()
Education History:
East Mississippi Community College, Scooba, MS
Associate's Degree: /
GPA: . of a maximum .
Major: Ophthalmic Technology
Kemper County High School, DeKalb, MS
High School Diploma: /
GPA: . of a maximum .
Military History:
Served in the Mississippi Army National Guard from June until December . Honorably discharged in December , . Served on Active duty (Homeland security) from January until January .
Job-Related Experience:
Type wpm. Great people skills and phone etiquette, customer service mentality, ability to multi-task and provide team support, positive, can-do attitude, detail-oriented, organized and thorough and a team player. Possess experience as a route driver for local newspaper for in home delivery. Possess years experience as a cashier. Possess software skills to include operation of Microsoft Word, Vista, Windows XP, Excel, Power Point and Office programs as well as Internet research abilities and strong communication skills. Posses experience as a warehouse material handler and forklift operator. Also possess a background in Corrections, over years in the Security field as both an officer and over years as a Security Supervisor, on both armed and unarmed posts. Experienced on a production line both as an assembler and as a Production Supervisor.
