TSA Resume
Posted on: 2017-04-28
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Resume:
Elena Ormon Los Angeles Phone email:
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Career Objective
Obtain a position where I can leverage my leadership expertise, customer service skills, and proficiency in emergency management to grow my career.
Experience
Speedway LLC – General Manager Sept. to Present
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Managed and oversaw all daily operations
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Experienced in successful management of diverse groups of employees
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Maintained store sales performance against quotas set by corporate office; Encouraged a sales-driven mindset
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Created store budget, focusing on increasing profit and loss management
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Developed marketing strategies to drive sales growth of specific items
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Worked diligently to reduce expenses to increase profit margins
Torino Restaurant and Bar – Waitress May to Aug.
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Engaged customers upon their entrance to create a warm, inviting atmosphere
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Displayed ability to multi-task, managing multiple tables and orders while ensuring a positive customer experience
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Turned multiple tables simultaneously during busy times, ultimately reducing customer wait times
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Utilized salesmanship methodology to increase customer purchases
Speedway LLC – Assistant Store Manager Aug. to Jul.
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Supervised employees and assisted with daily tasks
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Oversaw inventory, product merchandising, invoicing, and interacted with guests
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Trained and evaluated employees on operational items, as well as store safety procedures
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Analyzed competitor offerings to better position Speedway products
Education
Emergency Management Udmurt State University, Russia
Skills
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Management and Leadership Development Training Courses
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Excellent verbal and written communication skills
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Fluent in English and Russian
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Certified in CPR
• Volunteer services for Yarmouth Police Department – Intake management for those entering police station
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