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Resume:


Elena Ormon
Los Angeles Phone email:

 

Career Objective

Obtain a position where I can leverage my leadership expertise, customer service skills, and proficiency in emergency management to grow my career.

Experience

Speedway LLC – General Manager Sept. to Present

  • Managed and oversaw all daily operations

  • Experienced in successful management of diverse groups of employees

  • Maintained store sales performance against quotas set by corporate office; Encouraged a sales-driven mindset

  • Created store budget, focusing on increasing profit and loss management

  • Developed marketing strategies to drive sales growth of specific items

  • Worked diligently to reduce expenses to increase profit margins

    Torino Restaurant and Bar – Waitress May to Aug.

  • Engaged customers upon their entrance to create a warm, inviting atmosphere

  • Displayed ability to multi-task, managing multiple tables and orders while ensuring a positive customer experience

  • Turned multiple tables simultaneously during busy times, ultimately reducing customer wait times

  • Utilized salesmanship methodology to increase customer purchases

    Speedway LLC – Assistant Store Manager Aug. to Jul.

  • Supervised employees and assisted with daily tasks

  • Oversaw inventory, product merchandising, invoicing, and interacted with guests

  • Trained and evaluated employees on operational items, as well as store safety procedures

  • Analyzed competitor offerings to better position Speedway products

Education

Emergency Management Udmurt State University, Russia

Skills

  • Management and Leadership Development Training Courses

  • Excellent verbal and written communication skills

  • Fluent in English and Russian

  • Certified in CPR

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• Volunteer services for Yarmouth Police Department – Intake management for those entering police station