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Resume:
Education
Anna Maria College Paxton, MA
Major: Public Administration, Candidate for Masters in Public Administration Present
Expected Graduation: Date August
Bay State College Boston, MA
Major: Criminal Justice, Candidate for Bachelor of Arts May
Expected Graduation Date: May
Middlesex Community College Bedford, MA
Associates Degree in Criminal Justice August
Dean’s Council - January -
Justice Student Government - January -
Work Experience
Town Of Needham Needham, MA
Department Specialist June -Present
Provide assistance to internal and external customers of the department, including members of the public, contractors, staff of the Town and Schools, and board and committee members. Greets visitors, answers phones, explains office procedures, and responds to questions within level of expertise and authorization, referring more complex issues to technical, professional, or management staff. Issues may include: receiving work orders; scheduling after school hours activities; vendor payment issues; and/or questions re: worker’s compensation and other employee, payroll, and benefit issues.
Responsible for processing of accounts payable transactions for the department. Verifies accuracy of vendor invoices; codes; inputs into computer; runs batch inputs; verifies input; reconciles with records of the Town Accountant; monitors expense trends; and files related records and reports.
Bright Horizons
Payroll Specialist Watertown, MA
October -Present
Perform daily payroll department operations. Manage workflow to ensure all payroll transactions are processed accurately and timely. Process correct garnishment calculations and compliance. Process accurate and timely year-end reporting when necessary (W-).
Cambridge Police Department Cambridge, MA
Account Clerk – Records Unit May August
Responsibilities include performing administrative tasks. Collect checks from false alarms, send out invoices and monthly statements. Do weekly deposits for the records unit. Process payroll for detail side, call out details for officers.
Answer phones to schedule details for the city of Cambridge. Print and send out invoices for the detail side weekly.
Cambridge Police Department Cambridge, MA
Intern – Office of Planning, Budget & Personnel August – August
Responsibilities included performing administrative tasks to assist employees with payroll and benefits. Answer incoming calls and direct residents to appropriate department or services. Produced the daily public log and assisted with pulling incident reports to process public information requested by the media. Worked closely with staff on the development of recruitment brochure and tasks associated with the administration of the office.
Cambridge Police Department Cambridge, MA
Youth Leader – Community Relations Unit June – August
Worked with officers assigned to the Youth Police Academy during a six-week introduction to law enforcement. Assisted with classroom control and supervision of youth ages fourteen to seventeen. Provided direction to youth in assignments of crime scene collection, problem oriented policing and other curriculum. Assisted the director with administrative duties associated with youth attendance, programs plans and other assignments as directed.
East Boston Savings Bank Cambridge, MA Teller January -May
Responsibilities include controlling customer transactions while providing exceptional customer service. My position required me to monitor ATM and cash refills and balancing on a daily basis. Additional responsibilities included balancing the vault nightly and assist the managers with other administrative duties. Provided exceptional customer service while offering customers various products and services through assessment of customer financial needs.
Ann Taylor Factory Watertown, MA
Sales Associate March - April
Responsibilities included providing customer service and cash management during shift. Additionally, I also maintained inventory control and displaying merchandise for marketing. Assisted store manager with selling various store credit cards and customer appreciation programs.
Cambridge Savings Bank Cambridge, MA
Bank Teller April -December
Performed a wide array of daily tasks supporting the daily operations of the bank. Responsibilities included managing financial transactions and account reviews. Provided customer service and cross selling products for customer financial needs. Maintained a high degree of confidentiality and security for the institution while maintaining security of vault access and monitoring ATM and cash refills. Assisted managers with close vault procedures
Stride Rite Burlington, MA
Sales Associate/Key holder March -April
Responsibilities included maintaining inventory management and store displays. Provided customer service to customers and held a position of responsibility as a key holder for closing and nightly deposits.
Languages Skills
Fluent in English and Spanish
Computer Skills
Microsoft Word, Excel, Power Point
