Customer service Resume
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Resume:
OBJECTIVE
To find a position as a customer service representative in which providing excellent customer service is top priority. Also further my career with the skills and ability that is provided.
TRAITS AND SKILLS
• Proficient in Microsoft Office
• Outstanding verbal communication skills
• Customer Service skills
• Highly organized
• Cash handling experience
• Energetic, detail-oriented professional
EDUCATION
Virginia College, Charleston, SC?
January – January
Major: Pharmacy Technician Accomplishments:
• Dean’s list
• Perfect attendance
Courses of Study Included:
• Pharmacology I & II
• Calculations
• Pharmacy Law
• Institutional and Community Pharmacy
• Intravenous and Sterile Compounding
EMPLOYMENT OVERVIEW
EGS
June - Current
CSR Collection Escalation Supervisor
? Providing balances and information concerning the account
? assisted with billing questions concerning accounts
Interacted with customers
• Collect funds for accounts
• Offering assistances towards bringing down balances
• Providing service to customers with service
• Tracking transactions made on each account in collections
Dail America??????????
February - March
CSC Agent
? Sales
? assisted with billing questions concerning accounts
? conducted surveys for medical offices
? enrolled patients for medicare health care coverage
Pets Supplies Plus
June -July
Cashier
Provided transactions in between sales
Maintain clean area
Clean animal tanks
Made sure pets were fed each morning
Kept record of pets being bought
Checked in pets that were being dropped off or picked up
Stocked necessary items
Marshalls ???????????
November - January
Sales Associate
• Interacted with customers
• Stocked products in the correct area that is assigned
• Maintaining a clean area on a daily basis
• Providing service to customers with service
• Transacting products for sale
• Selling reward products to each customer
• Marking down items that is listed
Sunoco Inc.??????????
February - March
Sales Associate
• Interacted with customers
• Stocked products on the shelves
• Maintaining a clean area on a daily basis
• Providing service to customers with service
• Transacting products for sale
Piggly Wiggly Pharmacy?
January - October
Certified Pharmacy Technician
• Interacted with customers
• Stocked products on the shelves
• Ordered medication and products for the following day
• Maintaining a clean area within the Pharmacy
• Assisting the PIC with daily needs
• Taking prescriptions from doctors’ offices
• Transferring prescriptions to different pharmacies as needed
CERTIFICATIONS
• CPhT in the State of South Carolina
• PTCB Nationally Certified Technician
VOLUNTEER
• Volunteer at The Children’s Learning Zone Daycare
• Active in church organizations
