Strongly Skilled Administrative Support Specialist Resume
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Work Experience:
DeWitt's Eddy Country Estates / - Present Od River Rd. Starks, LA United States Property and Office Manager
Duties, Accomplishments and Related Skills:
Established rental rates by surveying housing markets and neighborhood demographics, rental rates, calculating overhead costs, depreciation, taxes, and profit goals.
Attracted tenants by advertising vacancies on social media and local media outlets, obtained referrals from current tenants, explained advantages of location and services, and showed available units.
Created contracts with business communities, tenants, negotiated leases, collected security deposits, monthly rents, late fees, installment payments, and judgement payments with interest.
Accomplished financial objectives by collecting rents, paying bills, forecasting future rental and lease requirements, preparing monthly and annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintained value of property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, and contracting with landscaping services.
Maintained building systems by contracting for maintenance services and construction to include the supervision of repairs, scheduling of periodic inspections, obtaining warranties and processing warranty claims, and overseeing pest control services contracts.
Secured property by installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies. Enforced occupancy policies and procedures by confronting violators to establish shared understanding.
Created reports by collecting, analyzing, and summarizing data and trends to determine best business practices. Updated job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Accomplished organizational goals by accepting ownership and exploring opportunities to add value to business operations, to include conversion of units to Department of Housing and Urban Development standards and regulations.
Established maintenance priority codes and procedures
Supervisor: Prentice E. Hyatt () Okay to contact this Supervisor: Contact me first
Amerisafe, Inc. / - / U.S. De Ridder, LA United States First Report Of Injury Team Leader & Supervisor
Statistical Analyst & Compliance Leader
Duties, Accomplishments and Related Skills:
Supervised a workers compensation hour First Report of Injury Call Center, to include orientation, scheduling, counseling, and evaluation of call center staff.
Executed programs that directly affected patient care, insured/policyholder relationship, policy renewal, assessment of care needs, cost control factors, and state and federal reporting and compliance.
Monitored the call center and staff to reduce dropped calls, unanswered calls, misdirected calls, and logged call lag time and other pertinent information.
Represented Amerisafe and the Call Center to the public as well as private, state, and federal agencies who assessed and audited procedures and performance.
Educated and informed clients, field case managers, and insurance adjusters of essential services in immediate notification of accidents, critical first assessments, flagging fraud or litigation possibilities, and reporting requirements.
Prepared the First Report of Claims report to ensure injured workers, and their family, received prompt medical treatment. Created an electronic health-care record, in many languages, in order to transmit data electronically to multiple destinations within minutes of receiving notice of First Report of Injury.
Processed emotionally charged First Report of Injury claims, and the necessary responses to include deaths, severe injuries, and claims with family members.
Electronically transferred First Report of Injury information to the applicable oversight authorities including various state insurance departments, the US Department of Labor, the Occupational Safety and Health Administration, the Centers for Disease Control and Prevention, the Division of Longshore and Harbor Workers' Compensation, the National Council on Compensation Insurance, etc.
Competed to make employer the first insurance company to electronically transfer report data to nine states, reducing reporting lag time, and increasing efficiency and accuracy of reporting.
Created statistical reports for analysis using Crystal Reports XI Developer, a business intelligence software application.
Performed database queries for daily, weekly, monthly and ad-hoc reporting requirements
Trained other team members to routinely update the run of same reports after development completion
Trained field personnel throughout the U.S. on the use of various software by phone including Microsoft Office
Worked with IT database programmers to develop one comprehensive database program to merge the data from various departments for the collection of schemas, tables, queries, reports, views and other objects in a way that supported processes requiring reuse of the same information for these various needs.
Assisted in scrubbing the data and the processes from entry point to processes support. Submitted and explained necessary modifications to programming staff.
Traveled for the company and reviewed several database programs for use before deciding one comprehensive database program for our needs did not exist and needed to be built
Supervisor: Chris Lestage () Okay to contact this Supervisor: Yes
U.S. Navy Reserve / - / Naval Reserve DESRON PAC Old Spanish Trail Houston, TX United States Seaman (E-)
Duties, Accomplishments and Related Skills:
Records Manager tasked with maintenance of all federal data, financial logs, official publications, and correspondence.
Organized, tracked, and issued Navy and Marine Corps equipment and accessories. Administered computer systems to provide logistic support information for supplies and accounting functions.
Dequincy Memorial Hospital / - / W th St Dequincy, LA United States
Purchasing Agent
Duties, Accomplishments and Related Skills:
Ascertained customer needs/requirements, solicited feedback and made appropriate adjustments to facilitate business objectives.
Determined requirements, procurement, stock control, storage, issue disposal, cataloging, excess, and surplus supply determination, inventory, receiving, and forms management.
Established Blanket Purchase Agreements, Purchase Orders, Delivery orders, and credit card purchases for appropriated funds purchases.
Purchased a wide variety of the most complex and highly specialized services, supplies, and equipment to meet the unique requirements Dequincy Memorial Hospital.
Provided advice and assistance to end users to ensure that vendors met requirements. Reviewed purchase requisitions for adequacy and completeness of specifications and statements of work.
Determined the most effective purchasing methods and strategies in order to stay within established budgetary requirements. Consulted with requestors, vendors, manufacturers, etc., in locating sources for specialized item services.
Negotiated terms of purchase orders and price analysis techniques to perform best price, cost analysis, and prepared purchase orders. Reconciled errors with vendors to reconcile outstanding invoices, de-obligating funds, and year-end closings.
Proficient in manual purchasing systems and financial management systems. Knowledgeable of regulations that include, Federal Acquisition Regulations (FAR), Health and Human Services Acquisition Regulations (HHSAR), Indian Health Service Manual (IHM, Part ), Acquisition Management (Chapter ), area office instructions and guidance procedures.
Supervisor: Gayle Kendall, retired facilities manager, Okay to contact this Supervisor: Yes
Jiffy Lube International / - / Milam Rd Houston, TX United States
Executive Administrative Assistant
Duties, Accomplishments and Related Skills:
Data management analyst in charge of researching, routing, collecting and analyzing correspondence and information.
Maintained the senior level executive schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Represented, and spoke for, senior level executives in meeting and conferences.
Maintained the confidentiality, integrity, and availability of customer data.
Assigned projects to clerical staff for senior level briefings and reports, and analyzed corporate data to ensure validity of information.
Developed a filing and retrieval system in order to meet corporate regulations on historical records.
Maintained supply inventory, evaluated new office products, executed expenditures for supply orders, and verified supply order status.
Ensured operation of equipment by completing preventive maintenance requirements, troubleshooting malfunctions, maintaining equipment inventories, and evaluating new equipment and techniques.
Assisted franchisee applicants in applying for U.S. Small Business Administration loans
Answered the national Call Center’s toll free number for Jiffy Lube International roll-over
Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal relationships, and participating in professional societies.
Supervisor: Frank Falco, Steve Peasley, Craig Bourgeois when wholly-owned subsidiary of Pennzoil, Okay to contact this Supervisor: Yes
U.S. Marine Corps / - / Headquarters Service Battalion FPO Seattle Seattle, WA United States Sergeant (MOS )
Duties, Accomplishments and Related Skills:
Operations Chief and Battalion Security Officer:
Scheduled running of logistics computer reports to verify monthly expenditures, office ledgers, and accountable tables to ensure correctness of mainframe operations for federal records management.
Supervised mainframe computer operations to ensure correct output of data, and scheduled employee’s daily assignments. Assigned all access codes to maintain mainframe computer tables and accessory identification information.
Trained staff on Direct Stock Support Control software packages and evaluated accounting system software to provide reliable and efficient supply inventory internal controls.
Battalion Supply Officer:
Managed the battalion Record Control Schedule (RCS) to ensure federal records were stored in accordance with National Archives and Records Administration regulations.
Managed battalion correspondence, to include senior level briefings, technical manuals, and official publications.
Performed management, and procedural applications of, supply chain functions.
Designed, planned, executed, controlled, and monitored supply chain activities to leverage worldwide logistics, synchronizing supply with demand, measuring performance, and facilitating accountability.
Operated data entry, scanning and retrieval systems, generated routine reports, and performed technical research for customer inquiries.
Prepared inventory controls, maintained custody records, performed reconciliations, and managed battalion allocated funds. Identified timely corrective action to solve data output and supply administration problems and made remediation recommendations on supply related issues.
Education:
U.S. Marine Corps Supply Management School Camp Lejeune, NC United States Technical or Occupational Certificate / Major: Supply Management
U.S. Marine Corps Non-Commissioned Officers School Camp Lejeune, NC United States Technical or Occupational Certificate /
U.S. Marine Corps Supply Stock Control School Camp Lejeune, NC United States Technical or Occupational Certificate / Major: Supply Control
Panola College Carthage, TX United States Technical or Occupational Certificate /
Hyatt High School Starks, LA United States High School or equivalent /
Affiliations:
Lions Club International - Member
Additional Information:
Awards and Certifications:
Certified Insurance Service Representatives (CISR)
Navy Achievement Medal (NAM)
Good Conduct Medal
Sea Service Deployment Ribbon
Meritoriously promoted to Lance Corporal
Meritorious Mast for Organization Inventory
Volunteer service: Established a neighborhood watch program to ensure public safety
Coordinated hurricane response and emergency preparedness for local community
