KlamRes Resume
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Resume:
Kimberly Lam
Cell
EXPERIENCE:
Security Admin/NOC Tech I/IT Support Technician Data Foundry --Current
- Provide nd tier support for end-users and Assist with Deployments
- Construct and update policies, procedures, along with wiki pages from scratch
- Program, set up functions, enter data, or process information
- Administrated monitoring and developing IT projects and system activities
- Monitor, maintain, and update access system “Lenel”. Perform routine maintenance, configuration, as well as access controls.
- Monitor and update biometric configurations and track RT’s.
- Work with departments to improve detection of security threats and breaches.
- Plan and provide documentation, proposals, incident resolution, problem solving,
- Implement cyber security assessments for disaster and IT recovery, develop access reviews, grant and remove access.
- Performed mitigations required to protect critical resources.
- Define data requirements for database design and implement policies that lead to corporate solutions.
- Analyze incidents caused by malicious activities, and identify false positives
Project Manager/System Admin/IT Support Cooper Installation, Houston - - -
- Specialized in customer satisfaction, successful completion of job assignments, and problem solving
- Install software/hardware, upgrades, and general maintenance
- Troubleshoot various system issues and perform diagnostic testing
- Develop and maintain a comprehensive operating system hardware/software configuration database/library of all supporting documentation
- Perform proactive monitoring, configuration management and fault resolution.
- Created, updated, and maintained an extensive customer database using Access and Excel applications for a small company upgraded to Oracle g then g, perform backup/recovery file along with installing patches as needed
- Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions along with data backups
- Coordinate helpers, train installers, reading blueprints, measuring, calculating footage, conduct inspections, check floor plans, and complete written reports
SKILLS:
Proficient in MS Office (Word, Excel, PowerPoint, Outlook), Visio Project, Windows , , , Vista, XP, , and ., Virtual Desktop, Lenel, Biometrics, Fault Tolerant Systems, RDBM, CLI, SQL, Java, HTML, XML, MySQL, CSS, OOP, PHP, JavaScript, JQuery, Oracle g & g, Cisco networking, WAN/LAN, flowcharts, data structures, methodologies, SQL PL, VmWare, Labeling, Deployments, Documentation, and Data Warehousing.
EDUCATION:
Walden University //-//
B.S. in Information Technology with a concentration in Database Administration & Data Control Operations, minor in Cyber Security. (Alpha Sigma Lamda . GPA out of .)
Coursework: IT Infrastructure, System Analysis, System Design, Database Management Systems, Web Programming, IT Project Management, Introduction to Programming, Data Centers, Database Administration, Systems Integration, Network Security, Fault-Tolerant Systems, Quality Management, etc.
