Tyrone Salters Resume Resume
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Resume:
TYRONE SALTERS
Henderson Meadow Way Mobile:
Home:
Lyman SC Email:
A distinguished Information Technology Manager with over years’ experience leading teams and people to develop overall organizational initiatives and support enterprise infrastructure. Strong background in IT management, along with a proven track record of contributing to the successes of delivering solutions, services and support has led to a history of growth in a variety of settings. I am seeking to continue building my experience as a Technology Manager with a respected organization that values leadership, creativity and results.
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§ ITIL Service Management § Leadership § Technology Strategy § Cross-Functional Team Support § Operational Optimization § IT Project Development § Training and Development § Windows XP, , ., Deployment § Active Directory Administration § Altiris Administration § System Center Configuration & § Zscaler Administration § Hyper V § Mobile Iron Administration |
§ Windows Terminal Services § Citrix Administration § Office Administration § Exchange Administration, . - § Network Troubleshooting § Windows Cluster Servers § Window R Server § AirWatch Device Management § Trend Micro, Norton Symantec and Mcafee Console Management § Veritas Backup Administration § WSUS Patch Management § DHCP, DNS Configuration § IronPort Administration § ServiceNow
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§ SQL Administration § SharePoint Administration § Blackberry Administration § VM . – . Administration § Google Docs Administration § Postini Spam Administration § Barracuda Spam Administration § PowerShell and Scripting § Ethereal Network Analyzer § Lync Administration § GFI Mail Archive Administration § IIS Configuration § Nitix Server configuration and deployment § MS Forefront Access Gateway § Project Management § Team Building § SX.enterprise network support
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BLACKHAWK NETWORK, PLEASANTON, CA – /
- IT Manager, INFO TECHNOLOGY,
- Oversee a staff of highly skilled IT Window Sys Admins.
- Oversee identity access management team and projects
- Responsible for implementation and coordination of IT objectives and programs to include: planning, budgeting and overseeing information systems, imaging technologies, security, governance and compliance.
- Manage risks to the business including software licensing, hardware and software maintenance, security, and regulatory compliance.
- Develop and enforce Company IT policies and procedures
- Manage and support three datacenters, consists of virtual and physical servers
- Provide regular reporting for KPIs, operational metrics, scorecards, dashboards to support strategic efforts and projects
- Received and managed solutions for approximately support tickets a month
- Manage Microsoft Exchange, Office and exchange messaging system for remote locations
- Maintained day to day operations of backed server environment including Exchange, Active Directory, SharePoint, SQL, Windows Clustering Services, WSUS, SCCM, Antivirus, Support AWS Services such as Route , VMware, Hyper V, Private and Public cloud deployment, supporting a regulated PCI /SOX environment, Direct Access, IronPort Administration and Microsoft Forefront Unified Access Gateway
- Manage and maintain Mobile Iron and Blackberry Servers
- Maintain virus monitoring and prevention on all servers with Symantec End Point Protection
- Manage and maintain over certificate web servers
- Manage and maintain Active Directory for remote locations.
- Responsible for overseeing all IT functions of new branch openings working with Facilities groups to get equipment setup and deploy for operation
- Maintain Support Team – Telephony and Collaborative Service
- Manage and maintain relationships with numerous vendors
INDUSTRIAL DISTRIBUTION GROUP, Belmont, NC –
IT Infrastructure Manager –
- Responsible for enterprise server and storage hardware, network, telecommunications, desktop, and data center support services
- Project and resource planning, requirements gathering, overseeing direct reports.
- Led staff to engineer new unattended build process for corporate desktops and laptops to reduce licensing costs and produce an error free product.
- Manage and support locations “domestic and international”, providing recommendations for hardware and software as needed to maintain the Enterprise environment.
- Collaborate with key suppliers, IT staff and associates to improve existing processes and implement new systems and technologies.
- Oversee IT staffing, operating, training and capital projects for data centers, storage, networks, virtualization and servers, maintaining and measuring actual expenses vs. budget.
- Measure cost savings for new technologies or improved processes to ensure goals are met.
- Capture system performance to meet acceptable levels of operational support.
- Evaluate ever-changing technologies as they relate to company goals and needs.
- Create and manage desktop hardware/software standards for the organization ensuring that corporate, branch and remote employees possess the tools needed to perform their jobs effectively.
- Establish standards, testing procedures, and schedule for patching of all corporate products.
- Stabilize environment by reducing negative impact of failed patch to individual business unit desktop.
- Manage and maintain Citrix Server Farm, Terminal Servers Farm and related services.
- Manage and maintain Microsoft Office Environment, Exchange Servers and related services
- Manage and Maintain Google Docs.
- Manage and maintain Windows Cluster Servers.
- Manage and maintain SQL Servers.
- Manage and maintain SCCM Deployment Servers.
- Manage and maintain AirWatch Mobile and Blackberry Servers.
- Manage and maintain Active Directory for remote locations.
- Maintain virus monitoring and prevention on all servers with Trend Micro and Scan mail.
Team Leader/System Administrator, –
Provided direct support for , users at corporate office and several remote locations.
- Managed and maintained seven Exchanges servers, Blackberry Servers, GFI Mail Archive Services, iPrism, Barracuda Spam Filter, Postini Spam Filter, file/print servers, domain controllers, SCCM Image Deployment and Citrix Farm
ACTIVANT SOLUTIONS, INC., Greenville, SC –
(FORMERLY ENTERPRISE COMPUTER SYSTEMS)
Network Administrator
Supported , internal users at the corporate office and several remote locations.
- Provided support for over Windows and servers.
- Traveled to customer sites to build and support Windows NT// servers, including terminal services, citrix servers, routing and remote access (VPN), file servers, web services, DHCP, WINS, DNS, SharePoint Server , Exchange ., Exchange , Active Directory, firewalls and networks.
- Established and managed disaster recovery processes and procedures.
- Maintained the RAS Server, DHCP, DNS, WINS, user accounts, network share permissions, Windows VPN server, as well as other machines, printers, and services connected to the network.
- Monitored traffic on the network to ensure latency-free use for the end-user.
- Managed backups of critical servers and restoration of files using Veritas Backup Exec, NT Backup and HP OpenView Storage Data Protector.
- Built and supported Windows //NT//XP workstations for internal users.
- Nitix Server configuration and deployment
Pursuing Master of Information Systems, University of Phoenix expected (/)
Bachelors of Science, Management/Computer Technology, University of Phoenix
Associates Degree, Computer Technology, Greenville Technical College, Greenville, SC
College Courses, Criminal Justice, Morris College, Sumter, SC
Supporting Windows XP (/)
Managing a Windows Environment (/)
Linux Essentials – Enterprise (/)
Implementing and Administering Microsoft Windows Directory Services (/)
Manage a Windows SharePoint Server (/)
Citrix Presentation . (/)
Exchange Server (/)
How to Excel at Managing and Supervising (/)
Cisco PIX Firewall Class (/)
People Coaching & Teambuilding Skills for Managers (/)
IDG’s Foundations of Leadership training (/)
VMware vSphere: Install, Configure, Manage v (/)
Planning, Deploying and Managing Microsoft System Center Configuration Manager (/)
SQL Server Administration (/)
Manage and maintain Cluster Server (/)
VMware vSphere: What's New [V.x to V.] (/)
A+ Certification (/)
Network+ Certification (/)
Citrix Certified . Administrator (/)
Microsoft Certified Professional (/)
Microsoft Certified Systems Administrator (/)
Microsoft Certified Systems Engineer (/)
Security+ Certification (/)
Implementing and Managing Microsoft Messaging Exchange Server (/)
Dell Technician Certified (/)
Citrix Certified . Administrator (/)
MCTS: Microsoft Exchange Server (/)
MCITP: Enterprise Messaging Administrator on (/)
MCITP: Enterprise Messaging Administrator on (/)
Citrix App . Certification (/)
Cirtix Xen App . Advance Administrator (/)
Citrix Certified Sales Professional (/)
VMware Certified Professional (/)
ITIL Certification V (/)
Currently studying for PMP
Co-managed SharePoint Stabilization Project with Intellinet
Integration of email services and equipment deployment for businesses acquisitions ( associates between – )
Integration of mail services and equipment deployment for new operations in Czech Republic
Current integration of mail services and equipment deployment for China location
Migrate from Exchange to Office
Implement Office and Lync
Migrate from Citrix . to XEN APP .
Migrate Windows Citrix . to Terminal Services
Migrate from Citrix Metaframe XP to Citrix .
Deploy Windows to users via implementing system Center Configuration
Migrate Windows Active Directory to Windows Infrastructure
Migrate from Exchange . to Exchange
Migrate from Exchange to Exchange
Migrate from Exchange to Exchange
Migrate from Blackberry Server to AirWatch
Deploy Windows to users via implementing system Center Configuration
Orchestrated, planned, and performed departmental moves, add changes, and reconfigurations for new location setup.
Migrate to an Equipment Asset Management Database
Help maintain and implement Disaster Recovery Failover Site
Oversee Creation of Gold Image for Server Deployment, Windows R and R
Created Terminal Service Training Material -
Create User Password Policy –
Create Systems Maintenance Policy –
Create Third Party Remote Access Policy
Created Citrix Training Material –
Created Office Training Material –
AD Account Management Policy -
System Patching Management Policy –
Virus Protection Management Policy -
Windows Server R Hardening Policy -
Windows Server R Hardening Policy -
