Outside Sales Resume
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Resume:
Darwin F. Rogers, Jr.
Patrick Thomas Court (cellular)
- Las Vegas, NV
PROFILE
A seasoned professional with a proven track record to effectively lead and manage sales and customer service personnel to meet sales and customer service objectives.
EMPLOYMENT
- October - Present Business Development - Southwest Division Aloha Shoyu Company
- Identifies and obtains new business in food service, catering and retail locations. Expands the market with existing customers. Assists the operating staff with the production of finished goods, handling of raw materials and fulfillment of customer orders.
- – June Retail Sales Manager Honolulu Star-Advertiser
Directed and lead team of retail sales Account Executives and Account Relationship Specialists. Analyzed marketplace and competition to determine most effective pricing and strategies. Developed and increased revenues in a challenging and competitive environment. Created marketing campaigns for advertisers to successfully meet their marketing objectives. Worked with advertisers to develop successful relationships, including making sales calls with staff. Created and implemented budget for special project initiatives. Worked closely with the Retail Director in preparation and implementation of the annual operating budget. Generated Flash and other reports on a weekly basis.
- – Indirect Sales Manager Sprint Hawaii
Responsible for recruiting, training, and managing team of Indirect Sales Staff. Established operational objectives and work plans to ensure attainment of the established sales objectives. Achieved % of Sales objectives. Coordinated advertising, pricing and marketing programs. Developed competitive strategies that generated $K in incremental revenue for all indirect sales channels in Hawaii market. Monitored sales performances, incentive and compensation programs. Developed processes and tools for effective prospecting, sales, staffing, lead tracking and customer service. Managed business relationships on a local level to support channel goals, and communicated productivity statistics to the local, regional, and national marketing staff. Reported to the Director of Indirect Agents.
– Manager, Customer Support Sprint Hawaii
Responsible for the day-to-day operations of a -person team of service professionals who manage client-generated Network inquiries of a technical or complex nature through case management. Planned, directed, supervised, and evaluated work flow. Coordinated work activities to achieve the volume expected to meet operational requirements. Recognized and
recommended operational improvements. Responsible for the day-to-day application of organizational policies and procedures. Monitored performance of staff members according to established monitoring standards, made hiring decisions, and conducted performance appraisals.
– Retail Sales Manager The Honolulu Advertiser
Responsible for outside and inside sales team for the retail advertising of the daily paper. Coached team members to understand the marketing needs of local companies and worked closely with them to create marketing plans and ideas to drive business. Worked on special projects to drive $K in incremental business throughout the year.
– Corporate Account Manager AT&T Wireless
Focused on establishing new and growing existing relationships with key business accounts. Introduced new business solutions in existing and new accounts utilizing GSM-GPRS network for voice and data applications. Daily activities included telemarketing, cold calling, WebEx presentations, product and system presentations and proposal generation.
– Director of Sales Total Resource Management, Inc.
Responsible for the development of relationships with prospective clients for management consulting and technical services; re-selling of technical (hardware & software) products in the field of asset management software developed by MRO Software. Accounts included the U.S. Navy Public Works Center, State of Hawaii DAGS, San Diego City School System and the City & County of Honolulu. Responsible for the Pacific region covering states.
– Business Sales Manager Verizon Wireless
Sales Manager for the West territory of Oahu. Initially had direct reports (all outside Account Executives who were not achieving quota). Built this area to be one of the most efficient and profitable in Hawaii, enabling after one year to build a new retail store in Pearl City, which I also managed with an outside sales team, and improved inwards by %. In , I managed the Oahu Business Sales Team with sales representatives and support staff personal, and was also responsible for retail stores on Oahu for a total of direct reports. Duties included: hiring, coaching, motivating, inventory of all stock, daily reports and meeting company objectives of inwards, CPGA, RCM and Churn.
COMMUNITY SERVICE
Board member of the McKinley High School Foundation (-)
Spiritual advisor for the McKinley High School JV and Varsity football teams (-)
LANGUAGES
Conversational Japanese.
REFERENCES
Available upon request.
