Sales Account Manager Resume
Keith N. Gaines
Lancelot Drive, Simpsonville, South Carolina
Telephone: / Cellular:
E-Mail:
Experienced Sales/Marketing Professional
seeking a challenging position that offers the opportunity to utilize my skills and experience
to assist an organization in meeting its goals and objectives.
Profile:
- Background encompasses extensive professional experience in the following key positions of responsibility: Real Estate Agent; Sales Team Leader; Sales Representative; Sales Associate; Manager Inside Sales; Support Analyst.
- Strengths: Excellent communication/interpersonal skills (able to develop positive relationships with individuals of all ages, backgrounds and management levels); self-motivated; achievement-oriented; highly responsible; dependable; works well independently or in a team environment.
Areas of Expertise:
- Sales ? Developing New Customers
- Maintaining/Upselling Existing Clients ? Technical Sales
- Team Leadership ? Sales Presentations
- Cold Calls/Prospecting ? Need Assessments
- Price Negotiation ? Closing the Sale
- Ensuring Customer Satisfaction ? Meeting/Exceeding Sales Goals
- Managing/Coaching Sales ? Launching Product Line
Representatives ? Monitoring Sales Data
- Problem Identification/Resolution ? Building Team Morale
Selected Accomplishments:
- Sales Representative (ScanSource): Increased sales from $,, to $,, between and with one key account (Fortune Company); President’s Club (, , , , , , , , & ).
- Sales Team Leader (ScanSource): Serviced up to accounts with projected revenues in excess of $ million.
- Manager Inside Sales (Enterprise Computer Systems, Inc.): Exceeded sales goals for five consecutive years with annual President’s Club recognition.
- Sales Representative (Synehi Castings): Landed a $K government contract providing entry into the military market.
Education / Training / Licenses:
- Bachelor of Science in Administrative Management (), Clemson University, Clemson, South Carolina; Emphasis in Real Estate and Computer Science
- Real Estate License (), Fortune Academy, Greenville Technical College, Greenville, South Carolina
- Gemological Institute of America, Carlsbad, California: Graduate Diamonds Degree; Accredited Jewelry Professional (AJP); Graduate Pearls
- Aslan Customer Service and Sales Training
- Dale Carnegie Human Relations Course
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Professional Experience:
- DELCO REALTY GROUP to Present
Greenville, South Carolina
Licensed Real Estate Agent
- List and show residential properties.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Interview clients to determine what kind of properties they are seeking.
- Prepare documents such as representation contracts, purchase agreements and closing statements.
- Coordinate property closings.
- Oversee signing of documents and disbursement of funds.
- Act as an intermediary in negotiations between buyers and sellers.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Compare properties with similar properties that have recently sold in order to determine its competitive market price.
- Coordinate appointments to show homes to prospective buyers.
- Generate lists of properties that are compatible with buyers’ needs and financial resources.
- Inspect condition of premises, arrange for necessary maintenance and notify owners of maintenance needs.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- SCANSOURCE to
Greenville, South Carolina
Sales Representative (- & -)
- Responsible for three accounts in and one key account in (Fortune Company; this company did $. billion in annual sales).
- Identified business opportunities and maximized sales.
- Sales figures: $,, (-); $,, (-); $,, (-); $,, (-); $,, (-); $,, (-); $,, (-); $,, (-); $,, (-); $,, (-).
ERP Business Analyst (-)
- Selected as team member for rollout of new internal ERP system worldwide.
Sales Team Leader (-)
- Managed and coached a team of seven sales representatives, selling point-of-sale (POS) systems to value-added resellers; serviced up to accounts.
- Launched NCR line in with a focused promotional campaign for new and existing vendors; landed new dealer accounts and realized $MM in revenue during the first six months of distribution.
- Developed and maintained relationships with top producing vendors and business partners to optimize business opportunities and revenues; negotiated incentives and provided unique services that allowed distributors a competitive edge in the market while positioning ScanSource as a wholesale distributor with a business advantage.
- Monitored sales data and slippage reports to actively manage customer relationships; consulted with customers to identify problems with product, marketing materials or financing and collaboratively found solutions.
- Reduced interdepartmental problems and increased communication and cooperation by focusing on a problem solving, team approach; positively impacted morale of sales team and merchandising department.
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Professional Experience:
- SCANSOURCE to
Greenville, South Carolina
Sales Representative ()
- Marketed and sold lines of point-of-sale (POS) equipment and Auto ID systems to established customer base.
- Managed accounts, working closely with the customer to understand needs and provide marketing and sales support to grow their business; built reputation as a reliable business partner.
- Collaborated with a major customer to identify business opportunities and maximize sales; this account increased sales from $K to $MM in twelve months.
- Negotiated price structures and worked with dealers to close the sale.
- Increased sales.
- PLAZA JEWELERS to Present
Greenville, South Carolina
Sales Associate
- Part-time sales associate handling gold, silver, diamonds and precious stones.
- ENTERPRISE COMPUTER SYSTEMS, INC. to
Greenville, South Carolina
Manager Inside Sales
- Managed after sale marketing to customers throughout the U.S.; sold add-on software, upgrades and technical training to support enterprise management software systems for the lumber industry.
- Built business partnership with customer base to understand customer needs and effectively match product offerings to those needs.
- Grew after market sales and delivered $K in annual revenue with a gross margin of %.
Organizations:
Former member of Board of Directors for Greenville Humane Society (Chairman of Events Committee,
member of Executive Committee and past Board President); Ronald McDonald House (Volunteer).
