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Professional Resume
Professional Summary
Goal-oriented, focused, and driven office manager with years experience.
Core Qualifications
Strong interpersonal skills
Strong verbal communication
Efficiency in multi-tasking
Meticulous record keeping and information processing
Multi-line phone management
Excellent interaction with clients, co-workers, employees, and managerial staff
Detailed knowledge of auto insurance claim processing
Fast learner
Excellent computer skills - Typing, Microsoft Excel and Word, Quickbooks
Excellent Internet navigation
WORK EXPERIENCE
Cavalier Auto Detailing – November – present
Customer service and interaction
Scheduling
Invoicing and billing
Accounts payable and receivable
Data entry and logging
Multiple phone lines
Purchasing
Quality control
Advertising
Creating and maintaining Help Wanted ads and scheduling job interviews for potential new employees
Personal assistant to the owner
New Security Collision – September – May .
Customer service and interaction
Job scheduling
Data entry and logging
Multiple phone lines
Accounts payable and receivable
Initiating and maintaining insurance claims
Supplemental estimate creation and review
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to maintain a high-functioning, successful office environment.
Secur-It Towing – October – May .
Customer service
Multiple phone lines
Scheduling roadside assistance
Dispatching multiple tow truck drivers
Clocking service calls
Tracking tow truck movement
Setting up and collecting payments for services rendered
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to provide the highest quality service to those in need.
Auto-Topia, Inc. – April – September
Customer service and interaction
Job scheduling and assigning
Date entry and logging
Multiple phone lines
Accounts payable and receivable
Estimate writing & soliciting repairs
Performed job duties to the fullest extent to ensure one hundred-percent customer satisfaction, and to maintain a high-functioning, successful office environment.
EDUCATION
Empire State College – Center for Distance Learning
Union Avenue, Saratoga Springs NY
Undeclared major
Spring semester: March – July
. Cumulative GPA
Undeclared major
Fall semester: November – March
. Cumulative GPA
SUNY Farmingdale
Broadhollow Road, Farmingdale NY
Undeclared major
Fall semester – President’s List
Spring semester – Dean’s List
. Cumulative GPA
Massapequa High School
Merrick Road, Massapequa NY
Graduated
September – June
Honor Roll
. Cumulative GPA
KEY WORDS
Professional
Hard-working
Fast learner
Goal-oriented
Organized
Driven
REFERENCES
Thomas Esposito – Retired Nassau County Police Officer – Personal Friend
Damin Drive, Farmingdale NY
Cell
years acquainted.
David Warwick – Active New York City Corrections Officer – Personal Friend
Seaton Street, Massapequa NY
Cell || Work
years acquainted.
Nicholas Bianculli – Retired New York City Police Officer – Work Associate
Ocean Avenue, West Islip NY
Cell
years acquainted.