Technical Writer 4 Resume
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Resume:
~ Years of Professional Writing and Years of Technical Editing Experience ~
Leader in quality writing of a variety of genres who independently edits with advanced grammar/formatting skills and provides helpful comments within condensed timeframes.
SUMMARY OF QUALIFICATIONS
Ms. Meeker has consistently authored and edited technical documentation for nine years. Her outstanding attention to detail for verifiable content, format, grammar, and punctuation results in efficiency through proper processes. With emphasis on quality assurance, she provides document critiques and recommendations to the appropriate authors. Her thorough knowledge of the intricacies of Microsoft Word functions gives her the ability to reformat key, large, complex, partially corrupted programmatic milestone documents or baseline reports effectively. As a leader, she creates team participation and collaborative solutions for many non-coherent and highly complex projects to make maximum use of team skill sets. She values the contributions of others and provides positive feedback where appropriate. Many senior officials both within government and within industry have noted and commended her for her result-driven performance. She focuses on program office effectiveness by clarifying communications with individuals and groups. Ms. Meeker is highly organized, resourceful, and productive in a complex government/industry program office. She promotes individual development, identifying critical knowledge sources, scheduling activities, assessing the project’s state, and archiving project documentation. Ms. Meeker is an avid seeker of ideas, concepts, and processes that would improve productivity and effectiveness. Her participative approach, along with effective working relationships, result in high quality programmatic documentation. Her strengths are love of learning, teamwork, planning, and a powerful human resources and business development network.
CRITICAL COMPETENCIES AND KEY SKILLS AREAS (IN ORDER OF PROFICIENCY/PREFERENCE)
Leadership
Performance Management and Measurement
Technical Writing Manual Development Software Documentation
Technical Documentation Development
Policy and Procedure Writing
Proofreading Technical Editing Copy Editing Technical Research
Document Quality Assurance and Quality Control
(QA/QC)
Proposal Coordination
SECURITY CLEARANCES HELD
Active Interim Homeland Security Presidential Directive (HSPD-) Public Trust Clearance, DHS, Sep. ,
Secret Clearance, Department of Defense (DoD), (exp. Dec. )
SELECTED CAREER ACCOMPLISHMENTS
Senior Technical Writer, LIST Innovative Solutions (a subsidiary of SalientCRGT), August to the Present
United States Patent and Trademark Office (USPTO) Executive Software Services Division (ESSD)
Under the Automated Information System &#;AIS&#; and eCommerce Operations and Maintenance (O&M) contract, Ms. Meeker successfully tracked every deliverable and detail for password change operations, troubleshooting, and maintenance for computer systems under high-risk circumstances due to drastic budget cuts. She created a SharePoint site used to help management oversees those projects. She maintains and uploads new and modified documents to that SharePoint site. Ms. Meeker implemented a new organizational system on a different SharePoint site to organize weekly status reports, to make sure that all weekly status reports resided in a central location for configuration management and
document access. She led the effort in creating a master folder for documentation and gathering missing high-level documents related to process and infrastructure for one major system. In addition to those task, Ms. Meeker introduces and implements new standards by creating resource documents whose effects are long-lasting and influence the future course of the company, such as a style guide, template, acronym list, organizational chart, email group, etc. She records meeting minutes for task order meetings with high-level management and the Contracting Officer's Representative (COR). Ms. Meeker writes, edits, rewrites, and reviews manuals and related technical publications in clear and concise Standard American English (SAE) for five contracts with a combined value of approximately $, total.
Lead Technical Writer-Editor, Alion Science and Technology (Planning Operations, Integrated Technology
Solutions Division), August to August
Department of the Navy (DON) Program Executive Office Littoral Combat Ships (PEO LCS)
Navy Chief of Information (CHINFO) Media Monitoring Highlights:
- Briefed the Admiral who served as the Chief of Naval Media and Media Monitoring Task Order (TO) Lead
- Reviewed, analyzed, and compiled current events reports for more than ,-, Navy personnel
- Served at a senior technical writer level and reported findings to upper-level management
- Collected current published and broadcast reports by news media and assembled into CHINFO News Clips to be published every Monday through Friday early morning for organizational awareness of news coverage.
PEO LCS oversees six program offices; she has supported all of them during her career as required. She has the complete trust and confidence of the entire staff of the primary office she supports (PMS ), as well as the remaining five offices. Ms. Meeker edits plans, reports, and other documents from the program management office she supports primarily (PMS
). She serves as senior technical writer, grammar specialist, document coordinator, and chief compiler of several reports, plans, and other documentation from PMS . When team members struggled with meeting deadlines, it was her idea to use team performance metrics as positive incentive. When team members struggled to find key documents, she created a SharePoint site to assist with status reports. This, and other additions to the SharePoint site, improved continuity, business communications, and product quality across the entire PMS program. She also coordinated logistics for successful reviews and status meetings. When working within condensed timelines, Ms. Meeker is aware of the relationships between cost, schedule, and performance as it impacts programs. The above accomplishments contributed to program meeting timelines while staying within target costs. She makes sure that the team communicates financial issues to management in a clear and concise manner and that she communicates financial issues to the team for reports and meetings. Her strong work ethic and desire to improve her knowledge and understanding of the program management processes and procedures are traits that make her valuable to the projects she supports.
Technical Writer, Booz Allen Hamilton, October to August
Department of Veterans Affairs Support (VA) – National Information (IT) Training Academy (NTA) (Last Primary Client) She supervised a changing group of two to four interns in creating substantial and complex instructional materials for multiple one-week courses for her client. Her team executed this task from start to finish and delivered on time despite a compressed schedule. She helped her team develop performance areas and standards for client staff and successfully helped her team provide training to the Department of Veterans Affairs’ (VA’s) Learning Management System &#;LMS&#; on schedule and supported her team in the goal of training client staff within budget on a $ million contract. In terms of internal support, Ms. Meeker showed initiative by spearheading the creation of a mentoring program within her team as the Sourcing and Recruiting Lead for the Civil Board Diversity Initiative (BDI).
Technical Writer, Data Base Connection, Inc. (DBC), June to October
General Services Administration (GSA) – Public Building Services (PBS)
Her performance areas included designing presentations for technical courses on the use of Blackberry® mobile devices and Continuity of Operations (COOP) plans and procedures, conducting numerous interviews with staff to create IT
standard operating procedures (SOP) with flowchart diagrams, and managed and updated the content of existing Web pages to keep the client’s site updated.
Technical Writer, Stinar Corporation, January to April
US Navy and Other Clients
She edited/revised an average of aircraft ground support O&M manuals monthly for clients, including the US Navy
(USN), Northwest Airlines (NWA), Boeing, Turkish Airlines, and Scandinavian Airlines Systems (SAS).
Technical Writer, Power Monitors, Inc. (PMI), May to November
Ms. Meeker was able to turn technical jargon into material that is clear, concise, and accessible to the average person. She edited softcopy electrical engineering and physics-based operations manuals for non-technical industrial, commercial, and residential customers.
LEADERSHIP EXPERIENCE Workshop Secretary, Planning Committee, December to August
Asian American Government Executives Network (AAGEN)
Ms. Meeker served as third in command and was instrumental to the success of the workshop and banquet by facilitating meetings, keeping track of all actions and adjudications, coordinating high-level government and industry employees, and helping with time-critical logistics for an organization that worked within a $-K budget. She managed the meeting process by collecting team member contact information, informing the team of meeting logistics, formulating the agenda, facilitating meetings by allocating time for discussion, recording action items, allowing ample time for review and comment of the meeting minutes, and publishing meeting minutes. She created AAGEN’s professional annual workshop and banquet program book and compiled congressional letters, ads, biographies, logos, etc. The event was attended by the Vice Chief of Naval Operations, members of the House and Senate, rear admirals, brigadier generals, major generals, the Senior Executive Service (SES) Development Program (DP) graduating class, and about government employees.
Area Director (formerly Area Governor), Area , July to June
Toastmasters International
Ms. Meeker oversaw four clubs and was interviewed on leadership at Blog Talk Radio and for the District magazine.
AWARDS
Advanced Communicator Gold (Toastmasters International) Jul.
Steel Penny Club (CACI) Fiscally creative thinking translated into action Jun.
Employee of the Month (Alion Science & Technology) Oct.
High (Booz Allen Hamilton) Exceeded expectations in team editorial support Oct./Nov.
COMMERCIAL SOFTWARE APPLICATION SKILLS
Advanced Microsoft (MS) Skills: MS Office -; MS Office’s Word -, Excel -, Wordperfect .
Collaboration Tools: Microsoft (MS) SharePoint® - (with training in ) (Intermediate), WebEx® (Intermediate), Gantt Project (Beginner), MS Project® (Beginner), MS Project Server (Beginner), Subversion® (Beginner)
Other: MS® Visio®, SmartDraw®, Snagit ®, IBM® and Dell® systems, Quicken®
Help Authoring: ComponentOne’s Doc-to Help® (Beginner), RoboHelp® (Beginner)
EDUCATION & TRAINING
- Master’s degree in Professional Writing and Editing from George Mason University in August
- Bachelor’s degree in English (Technical and Scientific Writing minor) from James Madison University in May
