Customer Focused Administrative Assistant-Office Manager Resume
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Resume:
www.linkedin.com/in/lindarobertson ADMINISTRATIVE ASSISTANT – OFFICE MANAGER Customer Focused /Trusted Confidant Skilled in handling confidential matters with high attention to detail and with discretion. Served as first point of contact for senior level managers. Leveraged strong interpersonal communication and collaboration across multiple departments. Follow through and keen eye for detail while performing daily tasks and planning for annual conferences and meetings. Detailed individual with exceptional interpersonal skills that anticipates department needs. Trained department associates on systems or Microsoft programs when needed. Working knowledge of Word, Excel, TIMS, FARR, Hyperion, PowerPoint, Access, Concur, Visio, Ariba and SharePoint. Introduced to SAP. Increased sales and profits by streamlining operational processes including month end sales to our customers, claims, and reviewing vendor contracts PROFESSIONAL EXPERIENCE TOPCO ASSOCIATES LLC, Elk Grove Village, IL Corporate Accounts Payable Treasury Specialist / to / Managed accounts payable for buying group. Processed sales and business vendor bills and invoices. • Ensured timely payment of expense accounts through quick processing and excellent organization skills • Adapted to department processes quickly and collaborated closely and effectively with team members Administrative Assistant / Office Manager / to / Performed administrative and office support activities for two VP’s and two Directors. Prepared monthly financial reports. Coordinated various office support services. • Provided confidential, high level administrative support for senior-level management and associates • Trained department associates on systems or Microsoft programs when needed • Fostered collaborative environment which increased team morale among all levels of internal management and associates • Managed attendance and vacation records for associates effectively and developed calendar that incorporated both travel and vacations for the department • Accelerated project completion by anticipating department needs in order to meet monthly deadlines • Planned, coordinated and executed conferences, events and meetings – oversaw logistics and operations for all event needs • Maintained high standards of quality customer service was an instrumental factor in increasing sales and customer retention • Analyzed multiple vendor contracts and entered in system • Sourced and negotiated office supplies and products for conferences and services for department • Achieved resolutions for all concerned by researching problems and implementing solutions • Established seamless transition for new vendors and helped grow new product lines sold to customers • Increased sales and profits by streamlining operational processes including month end sales to our customers, claims, and reviewing vendor contracts • Negotiated pricing with vendors on products TOPCO ASSOCIATES LLC, Elk Grove Village, IL Fresh Meat Buyer Provided customer support. Sourced products for customer’s needs. Negotiated prices on sourced products. Managed customer accounts. Confirmed fresh meat was available when needed by following perishable goods from plant to destination. Re-Order Buyer Fresh Meat Sourced products for customer’s needs. Posted and billed customer’s orders accurately after being shipped from vendor. Buyers Assistant Fresh Meat In-put of orders. Generated weekly sales reports. Made sure that perishable goods were delivered to appropriate destination. EDUCATION Bachelors of Business Administration and Relationship Management (BA) DEPAUL UNIVERSITY SCHOOL FOR NEW LEARNING, Chicago, IL Associate of Business Administration (AA) NORTHWESTERN BUSINESS COLLEGE, Chicago, IL RELATED EXPERIENCES CITY OF CHICAGO TH WARD, Chicago, IL Facilitator for Participatory Budgeting CITY OF CHICAGO, Chicago, IL Election Day Coordinator SCHAUL’S CATERING, Elk Grove Village, IL Weekend Kitchen Catering Manager FRED THOMSON MEMORIAL GOLF TOURNAMENT, Attleboro, MA Co-organizer OLD WILLOW, Prospect Heights, IL Elected Condo Board Member for years Topco Associates – Peer Coaching, Elk Grove Village, IL Topco Associates - Act II Philanthropic volunteer, Elk Grove Village, IL Topco Associates - Life Safety, Elk Grove Village, Il Notary Public
