KELECHI RIDGLEY_SENIOR TELECOMMUNICATIONS ENGINEER/PROJECT MANAGER Resume
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Resume:
Senior Telecommunications Engineer / Project Manager
Voice and Data network Implementation. Project and Bid Management. Technical Design and Proposal Tools Expert
Hardworking, goal-oriented experienced professional with more than years of voice, data and wireless network experience in microwave, satellite and terrestrial technology and other disciplines of telecommunications design service. Also, talented, dedicated, performance driven Engineer and Project Manager with proven track record of excellent technical writing, bid winning and demonstrated good analytical and communication skills.
Designed satellite and microwave networks for commercial, government, Oil & Gas, maritime and Aviation customers with to on/offshore sites located throughout the U.S.A. and globally.
Supervised the Engineering team on proposals/bids responses to numerous RFP/RFQ projects simultaneously within budgetary restrictions which boosted revenue by over $+ Million in new revenue annually.
Technical and Computer Skills: Telecommunications - + Years - voice and data routing protocols, ATM, BGP, Link Budget Analysis, Cisco Routers, switches, various network hardware, Fiber, LAN, WAN, IP telephony, DHCP, BGP, EIGRP, Frame Relay, MPLS, IPVPN, VSAT, Microwave RF, Riverbed, Adtran IAD, Cisco Call Manager, iDirect, Comtech, Uplogix, SeaTel, Prodelin, Inmarsat GX. Computer - Microsoft: Excel, Exchange, Outlook, PowerPoint, Project, Word. Visual Basic for applications. C+, VISIO Professional, DocuSign and SalesForce.
HIGHLIGHTS OF ENGINEERING AND PROJECT MANAGEMENT
RigNet, Inc. – Houston, TX Nov to Dec
Commercial telecommunications provider primarily to fortune , and corporations in the oil and gas sector, manufacturing, on/offshore drilling platforms. Offers satellite, microwave, LTE, wireless and terrestrial communications to resellers and agents.
Sales/Design Engineer: Positioned as rd Engineer hired in the department within one year, immediately set the precedence for the Engineering department by improving RFP/RFQ and design timely project completion record from % to % within months. It is important to note that I had zero satellite and microwave technology experience upon offer of this position. Subject matter expert (SME) for retail, Commercial, and Government Sales Account Managers, as well as Dealer Agent channels daily with pre and post satellite, microwave and telecommunications technology support.
- Generated Link budgets and path profile analysis for satellite, microwave and WiMax networks. Upon review of each client RFQ/RFP, analyzed link budgets and path profiles for optimal VSAT and microwave network performance.
- Administered all pre-engineering designs required for provisioning and installation of end-to-end satellite, microwave and terrestrial communications. Successfully completed with accuracy on the average to engineering designs monthly which represented over $ million in potential revenue.
- Supervised the Engineering team on proper responses to proposals/bids for numerous RFP/RFQ with to months+ project timeline simultaneously and within budgetary restrictions. Included collaboration with Engineers and Project Managers regarding design parameters for client projects. Prepared financial documentation for presentation to executives.
- Developed a part library by converting legacy drawings into AutoCad files and utilized FTP technology to transfer these large files to various resources. Lead technical writer for engineering department which led to publication of several technical white paper on company intranet.
- Created detailed technical drawings of structural designs according to specifications for VSAT, Microwave and Terrestrial network projects for presentation to CEO/CTO and customers.
KELECHI RIDGLEY Houston, TX | |
RigNet, Inc. - Houston continued…
- Implemented working drawings, VISIO diagrams, wiring connection specifications or cross- sections of underground cables, as required for instructions to installation crew. Developed pricing tools for ease of costing of installation materials.
NuVox Communications – Atlanta, GA Jul to Sept
Competitive Local Exchange Carrier (CLEC) provider primarily to fortune corporations in the retail and wholesale business segment. Offers terrestrial voice, internet, LAN/WAN, frame relay and MPLS solutions to resellers.
Senior Solutions Engineer: Developed technical design documentation template for ease of proposal presentation to Account Executives and Customers. Spearheaded the specification of all equipment appropriately for each voice and data service sold which decreased cost of goods sold and subsequently reduced installation cancellations.
- Established routine technical training for sales and other indirect departments on voice and data technology and hardware functions which improved the overall knowledge of the company products sold.
- Resolved technical and customer services related issues by engaging all critical department lead members upon awareness of Customer issues.
- Supervised an Engineering team for generating complex WAN network RFP/RFQ which increased customer retention by %.
- Supervised customer network installations frequently by attending to critical customer installations weekly which reduced Customer installation cancellations.
- Facilitated configurations of router, switch, network hardware and software, for customers daily. This drastically improved network redesigns and rescheduling of customer installations.
- Bid manager for proposals requiring or more engineers and collaboration of multiple departments.
- Designed and configured work orders for multiple company products and services sold including but not limited to: frame relay, DS- to DS- voice and data services for all
EARLIER EXPERIENCE
Data Sales Engineer Manager – Adelphia Business Solutions (April to June ): Served as project manager for voice migration project from analog POTS lines to digital PRI lines. Managed a project team of Engineers in generating complex WAN network proposals. Conducted interviews of Sales Engineers. Responsible for providing monthly quota to Engineering management.
Sales Engineer - Intermedia Communications (Nov to April ): Hired as junior Sales Engineer from College based on top % graduation class. Worked up the ranks to Sales Engineer within months. Generated and responded to RFP/RFQ for retail, carrier and agent channels. Project managed complex voice and data designs.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Master of Project Management, Project Management: Keller Graduate School of Management - Atlanta, GA, USA
Bachelor of Science, Telecommunications Management: DeVry University - Atlanta, GA, USA
Certification, iDirect Router Technology: iDx. Certified - iDirect College - Virginia, USA
