Legal Professional Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
Shaunda Queen
Easton Rd, Apt D- | Horsham, PA
|
PROFESSIONAL EXPERIENCE
Administrative Assistant/Technical Specialist
Drew Marine | Whippany, NJ| June - Present
- Provide administrative and creative support to the Technical Services Department.
- Create, update, and maintain committee databases, spreadsheets, and public records; develop and streamline office and meeting procedures; coordinate and participate in all conference calls and meetings.
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
- Exclusively in charge of updating the service tracking sheets to reflect most current list from Data Management.
- Create the Quarterly Summaries for all accounts receiving services
- Assists in the preparation of monthly service summary and statistic reports, and other required documentation
Political Research Fellowship
New York Hotels Trade Council | New York, NY| May - June
- Partnered with fellows to help further the assignment in developing plans to unionize newly built hotels
- Conducted legislative research on hotel policies
- Wrote related memos for the union workers
- Monitored news sources and compiled daily news summaries for distribution; remain current on the political landscape of city and state politics as it related to hotel development and labor unions
- Assisted Government Affairs team in meetings with city officials to propose legislative initiatives.
- Answered telephone calls, responded to general media inquiries and handled general correspondence via e-mail and phone
- Communicated with internal and external participants to alert them to relevant legislation or regulations
Remittance Processing Clerk
FIS Global | Carlstadt NJ| January – September
- Performed back office research and adjustment activities for a number various financial institutions
- Prepared customer payments for processing
- Coordinated and set-up the maintenance activities for the remittance processor and other related equipment
Legislative Correspondent Intern
Councilwoman Blondell Reynolds Brown | Philadelphia, PA | August – December
- Served as a liaison to constituents, identified and recorded constituent concerns and coordinated meetings
- Assisted the Press Secretary on all website and social media development which included maintaining the release of videos, pictures, press articles and statements.
- Produced a nightly briefing book and daily in-person session in which I review with the Councilwoman the daily and weekly schedules, hot topics and policy program matters
- Assisted with analysis and presentation of data using MS Excel, MS Word, and MS Access.
- Managed social media for technical and professional communication.
- Met with interest groups on behalf of the Councilwoman and coordinated legislative activities.
Customer Service Associate
PNC Bank | Philadelphia, PA | August – June
- Counseled clients in the selection of financial products in order to meet their financial planning and banking needs.
- Created and processed clients’ accounts providing excellent customer service
- Resolved routine problems and completed call tracking and supporting documentation
- Solicited new accounts, cross-sold products and services
- Ensured regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act were adhered to
Teller
TD Bank| Philadelphia, PA | August - May
- Balanced daily cash deposits and bank vault inventory with a zero error rate
- Processed cash withdrawals, deposits, and selected internal and external account payments
- Performed specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks, and exchanging foreign currency
- Followed bank policies and procedures, and applied a high degree of accuracy to process transactions in a timely manner.
Legislative Aid Intern
Congressman Chaka Fattah (D-PA) | Philadelphia, PA | June – August
- Performed tasks of researching, drafting, and mailing legislative responses to any Philadelphia resident who contacted our office.
- Wrote letters of recommendation and personal correspondence on Congressman's behalf, and provided administrative, research and technical support to his Washington staff.
- Participated in congressional staff briefings hosted by policy institutes, advocacy groups, and public affairs firms.
AREAS OF STRENGTH
Computer Skills: Microsoft Office (Word, Excel, Power Point, and Outlook); Adobe Acrobat. SPSS statistical software. Social Media Networking (Facebook, Twitter, Instagram, YouTube, and LinkedIn) Research tools: LexisNexis, Westlaw, CQ, Gallery Watch
|
|
|
Education
Indiana University of Pennsylvania | Indiana, PA
Bachelor of Arts Political Science
Widener University Legal Education Institute | Wilmington, DE
Paralegal Certificate Program, ABA Approved
