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Detail Oriented Human Resources Assistant Resume


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Resume:


EDUCATION

 

CALIFORNIA STATE UNIVERSITY- NORTHRIDGE                                                                                                                  Fall, - Spring

Business Administration: Global Supply Chain Management                                                                                                                                                                                                      Northridge, CA

 

Sogang University                                                                                                                                                                 February, – August,

Business Administration Management Major                                                                                                                                       Seoul, South Korea                                                                                                                                                                                                                           

 

PROFESSIONAL EXPERIENCE

 

CONNECTURE                                                                                                                                                                            August, – October,

Implementation Coordinator                                                                                                                                                                         Los Angeles, CA

  • Aided in the building, review, and verification of multiple online healthcare plans
  • Charged with the mapping and revision of online application forms.
  • Creating and updating Google Analytic profiles, users, e-mails, permissions, and goals.

 

MCDONALD’S CORP.                                                                                                                                                                   July, – July,

Assistant Store Manager/Swing Shift Manager                                                                                                                                           Los Angeles, CA  

  • Provided support to the store manager and managed a team of employees in customer service.
  • In charge of hiring, I- completions, employee performance reviews, and employee benefits.
  • Maintained regular communication between corporate staff and the employees to ensure compliance with company standards
  • Managed the store’s inventory supply and ensured merchandise was ordered before things were needed.
  • Provided training to other managers and staff regarding the stores processes, expectations, and safety training.
  • Lead the morning shift team and ensure staff members were performing their roles and assisted those who needed help.
  • Generated schedules to take into account for the flow of people, sales, and when labor was most impacted.
  • Created detailed training manuals and actions plans to drive sales and meet customer demands.

     

SOGANG UNIVERSITY                                                                                                                                                        January, – July,

Study Abroad Coordinator                                                                                                                                                                          Seoul, South Korea

  • Conducted research with the University’s Business Department analyzing global markets.
  • Lead meetings, wrote memos and speeches pertaining to our research and assisted other students.
  • Effectively managed multiple projects with competing priorities.

 

 

QUALIFICATIONS

 

  • Computer Skills: Microsoft (i.e. Outlook, Word, Excel, PowerPoint, etc.), eRestaurant, Google Analytics, Nuance
  • Fluent in English and Spanish

 

REFERENCES

 

** Available upon request.