Lisa Wojtowicz Resume
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Resume:
SUMMARIZED QUALIFICATIONS
Self-motivated professional with over years experience in a medical office setting. Detail and results-oriented with strengths in customer service, multi-tasking, and workload prioritization. Accustomed to time-sensitive environments and consistently recognized for exceptional work-ethic. Areas of expertise include:
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· Medical Office/Clinic Operations · Customer Service Best Practices |
· Time Management · Deadline Driven Environments |
· Project Management · Team Environments |
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· Practice Management Systems |
· Organization Skills |
· Communication Skills |
PROFESSIONAL EXPERIENCE
Minnesota Gynecology and Surgery-Fairview, Edina, MN to Present
Clinic Coordinator, Surgery Scheduler and Collections
Highly visible role at this facility serving over patients daily. Scope of responsibilities includes coordinating and scheduling patients for surgeries. Recognized for team player commitment, exceptional customer service skills, and knowledge of medical and surgical terminology. Recruited by management to complete special projects.
Major Responsibilities:
- Surgical Scheduling. Coordinate and schedule appointments for surgeries and follow-up appointments with physicians. Communicate with patents and/or families to provide pre and post operative instructions/care.
- Coding and Billing. Medical coding for entire clinic in regard to office visits, in office procedures and surgery. Entry of charges into system for insurance submission.
- Practice Management System. Input appointments and perform pre-operative and post-operative data entry.
- Customer Service. Ensure customer satisfaction through superior service via phone and face to face.
- Special Projects. Perform collections on past due accounts, reporting required including but not limited to colorectal screening to the State of Minnesota. Pulling monthly reports for quality checks.
- Assist in the interview process of new potential employees.
- Organization Skills. Work closely with co-workers and physicians. Prioritize daily workload and multi-task to ensure efficient clinic operations.
South St. Paul, School District, South St. Paul, MN
Student Nutrition Aide
Worked at local school district serving over students. Served meals to students, staff, and maintained a sanitized kitchen and dining area.
Major Responsibilities:
- Tracked food usage and reconciled inventory.
- Followed strict sanitary and cleanliness guidelines. Ensured thorough cleaning of all kitchen equipment.
Self Employed, South St. Paul, MN to
Independent Contractor
Entered alphabetic, numeric and symbolic data from source documents into computer.
Major Responsibilities:
- Trained and managed a team of on data entry best practices. Increased productivity annually.
- Processed data entry edits and deletions. Maintained record of all changes.
- Wrote and designed training manual for new hires.
OTHER PROFESSIONAL EXPERIENCE
Special Projects / Contract Coordinator – eFunds Corporation (-)
Replenishment Analyst – CH Robinson Worldwide ( to )
EDUCATION
South St. Paul Senior High School
High School Diploma
