Community Relations Advisor Resume
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Resume:
Education
- MBA, Argosy University
Healthcare Administration
- BA, Purdue University Calumet
Business Major with Entrepreneurship Specialization; Communications Minor
- Appreciative Advising Certificate, University of South Carolina
- Grant Writing Certificate, Chicago State University
Technology Summary
Basecamp, Mac, PC, Google Drive, Photoshop, Microsoft Word, Excel, PowerPoint, Outlook, PeopleSoft/Oracle Database, SAP, CAMS, Lawson, WebNow, OpenNet, QuickBooks, Campus Vue, and Citrix Systems.
Current Professional Work Experience
Green Key Resources (February -Present) Chicago, IL
Columbia College Chicago
Photography Department (June -Present)
- Administer and edit Facebook page by posting relevant topics including graduate publications.
- Organize and inventory faculty supplies for educational purposes.
- Manage calendar of Department Chair, answer student questions by working with Academic Advising.
- Audited mailing list for plus photography contacts and prepared labels for mass mailing.
- Archived new graduate student library collection.
- Collaborated with team by using Basecamp file sharing program to prepare for events and share department communications.
- Order and host staff luncheons.
Gresham Partners/AMLI Residential
Administrator/Assistant (April -May )
- Answered all incoming calls on main telephone lines, listening to clients and forwarding to correct parties.
- Sorted and signed for mail and express packages, responsible for courier directive.
- Maintained conference rooms by ensuring correct placements of materials and presentation of room.
ORBA - Ostrow, Reisin, Berk, & Abrams LTD.
Blues Auditor (February - April )
- Reviewed over files coming from PRSO assembly review.
- Delivered files to partners offices after routing in Thomson Reuters GFR database.
- Analyzed notes and verified with correct parties direction of material
Goorin Hat Shop/Sermoneta Gloves Chicago, IL Merchant Key Holder (November -June )
- Analyzed glove inventory and reported figures to New York home office.
- Provide personalized customer service to clients by exhibiting knowledge of hat styles.
- Implemented new point of sale customized database during micros rollout.
- Opened and closed store in accordance to company policy while following safety protocol.
- Completed charge send sales for customers by locating hats within inventory.
- Demonstrated product knowledge on extensive inventory of custom hats including Heritage
- Collection, Goorin Everyday, Ted’s Cut and Sew, Minna, and Grenadier product lines.
East-West University Chicago, IL
STEM Academic Advisor & Career Advisor (March - October , )
- Advised students in Electronics Engineering Technology, Computer and Information Science, Biology, Neurotechnology, and Life Sciences.
- Followed school philosophy by reaching out to all students daily to increase retention.
- Managed graduation application procedures including degree audits and department chair sign-offs.
- Decreased student loan default rate by referring students in need to Financial Aid Advisors for financial literacy and default prevention.
- Collected information/data for Student Records for Integrated Postsecondary Education Data System reporting.
- Engaged and collaborated with faculty members to improve communication and effectively schedule student academic plans.
- Organized, scheduled, promoted, and managed day-of logistics for all-campus events.
Education Management Corporation/Brown Mackie College South Bend & Merrillville, IN
Student Accounting Supervisor (April -March )
Student Accounting Advisor (June -April )
Financial Aid Officer May (- June )
- Supervised all aspects of student collections and active receivables.
- Counseled students individually on payment responsibilities.
- Collaborated with all departments to improve retention by providing students with excellent customer service through financial aid and budget advising.
- Evaluated monthly accounts receivable reports and managed Federal Aid compliance reporting
- Responsible for Sarbanes-Oxley Act and Title IV financial aid compliance.
- Managed Student Accounting Department and Supply Store operations.
- Developed standard operating procedures for staff and promoted professional growth development opportunities.
- Responsible for Title IV financial aid compliance.
- Certified federal Stafford and Private Loans through Sallie Mae Open Net database system and processed student package reports through Campus Vue.
- Determined award of grants to eligible students by processing Federal FAFSA form in accordance with Department of Education guidelines for awarding financial aid.
Limited Brands/Bath and Body Works Merrillville, IN
Sales Lead (August -September )
- Promoted three times for sales and managerial excellence and repeatedly earned significant sales and leadership awards.
- Hired, trained, supervised, and evaluated team of twelve associates and conducted new associates orientations during high traffic holiday seasons; including training on register, add on opportunities, merchandising, and replenishment of floor.
- Led team in achieving per-capita sales results well above national average.
- Created daily focus templates tied to performance forecasting.
- Initiated floor set/magazine changes and marketing updates as needed.
