Shahrina Hossain/HR Resume
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Resume:
Position/title
I have years direct client facing experience working as a consultant for Deloitte within the Federal sector, as well as over years experience within Human Resources. As a Human Resources Business Partner I provided to employees in the areas of employee relations, guidance on policies and procedures, Organization Change Management through Transitioning Full Spectrum Leadership Training, coordinating Full Spectrum Leadership Panel Interviews, Performance Management Assessment, and Training & Development. I have experience in staffing, compensation, employee relations, Risk Management, diversity/inclusion management, and change management which makes me a great candidate.
Areas of Expertise
HRIS Technologies ? Staff Recruitment & Retention? Employee Relations ? Orientation and On-boarding ? Training Development
Performance Management ? Risk Management ? Federal Client Management ? Organizational Development
? HR Program/Project Management
Professional Experience
KPMG Advisory Consultant, People & CHange/ CHange MGMT– Tysons, VA April -Present
Consultant, People & Change/ Change management
As a Advisory/ People & Change consultant, I provided Risk Management, Program Scheduling and HRIS assesment support, and Change Management support to various projects to several Federal Agencies: (Architcet of the Capital (AOC), Dept. of the NAVY (DON)).
- Supported the Architect of the Capitol’s evaluation of a new Human Resource Information System &#;HRIS&#; to support their growing and changing human resource requirements.
- Managed the project plan for the position classification and hiring module implementation.
- Provided support to the AOC HRIS PMO team by assisting in the execution of change management, governance, risk management, and communication programs throughout the implementation of a shared services HR model.
- Provided Change Mangement support to the Navy Yard client.
- Build SOPs and guidance for deliverables.
- Provide consolidated reports and briefing for Secretary of the Navy and other high level clients onsite under the Financial Mangement Office of the Navy Yard.
DELOITTE CONSULTING, LLP – Rosslyn, VA October -February
Consultant, Strategy & Operations
As a consultant, I provided Risk Management, Program Scheduling and risks assesment support to various projects to a variety of Federal Agencies: Veterans Affairs (VA), Department of Transportation (DOT), United States Postal Services (USPS), and Financial Crimes Enforcement Network (FinCEN).
- Conducted risk analyses, assessments, and managed mitigation strategies to reduce risk.
- Identified team risks and issues; assisted in creating risks and issues statements along with contingency plans; informed teams of potential risks and issues within each task orders; collaborated with the team Scheduler to track or identify risks and issues.
- Supported implementation activities to the PMO through the MMO to the eight task orders on this project.
- Provided project scheduling (utilizing MS Project and Primavera) support.
- Developed standard operating procedures for the Risk and Issue Management Service Unit and established best practices.
- Analyzed project delinquent reports to ensure project status is properly reported within the project plans and client meetings.
- Reviewed and edited testing results and management plans for client meetings.
- Provided knowledge transfer documentation for project team.
- Supported in building matrix tools such as “Knowledge Competencies,” “Knowledge Road Map, and “ Role Competencies.”
Lockheed Martin – Arlington, VA July - September
HR Business Partner, IS&GS Defense
Provided support to Defense programs in the areas of employee relations, guidance on policies and procedures, Organization Change Management through Transitioning Full Spectrum Leadership Training, coordinating Full Spectrum Leadership Panel Interviews, Performance Management Assessment, Training & Development, as well as Talent Management, to enhance the processes for management teams.
- Improved DoD metrics cycle time for requisitions to less than day range.
- Achieved Staffing levels of %.
- Held Attrition Standard to DOD standard of % or less.
- Reviewed resumes and interviewed candidates to confirm qualifications required for vacancy positions.
- Reviewed compensation with program and company average/budget, title, level, and degree of an individual to determine salary for offer letters and promotions.
- Handled employee relations such as disciplinary issues, misconduct, and reduction in risks processes, training, leadership development, diversity/inclusion management, and change management; conducted exit interviews.
- Analyzed disciplinary issues: helped develop a solution for disciplinary actions with managers for employees, and conducted investigations for reports created for review by the ERC/ARC board.
- Created weekly metrics reports, including program management, personnel report, reporting requirement for the VP of organization, HR DoD report; requisition report, and tracked employee roster.
- Conducted Exit/Closing interviews with candidates; attended job fairs and special recruiting events.
- Trained new hiring managers to utilize recruitment tools and processes and procedures utilized at the RRC (Regional Recruiting Center).
- Posted positions on job boards.
- Coordinated with business unit managers, staffing leads, and HR to prescreen, track, and schedule applicants for interviews.
- Extended offer letters to internal and external candidates (received % offer acceptances).
- Negotiated salary for internal and external candidates (known as the closer).
- Processed pre-employment screening of candidates.
Virginia Commonwealth University – Richmond, VA August - May
As a full-time student at VCU, I worked at various Administrative offices which included: Assistant in Donor Relations & University Advancement, Research Assistant at the Institute for Child & Family Studies, Survey Administrator at the Survey Evaluation Research Laboratory, Administrative Assistance at the Academic Advising Office, and as an Orientation Leader for the First Year Student Services office.
- As an Event coordinator, supervised wedding receptions, banquets and other charity events for the VCU Scott House.
- Created schedules for event coordinators, and interviewed staff in the process of staffing new event coordinators.
- Assisted with organizing events, ensure guests were satisfied and events ran smoothly; provided support with Scott House affairs such as tours, meeting with clients and vendors.
- Provided assistance with endowment reports to donors and worked on the scholarship database.
- As a Research Assistant, researched literature for Child and Family Studies referenced work and performed SPSS data entry.
- As a Survey Administrator, administered surveys to the youth of Virginia for the Youth Survey and the Community Youth Survey.
- As an Administrative Assistance, provided customer service, advice and resolved issues for parents and students pertaining to academic advising. Answered phone calls, scheduled appointments with students, provided support for the VCU academic advisors team, and provided minor advising in the absence of advisors.
- As an Orientation Leader, advised students during registration for classes, proctored placement exams, and gave tours of the academic campus. Provided advice and information to new students, parents, and potential applicants to VCU Undergraduate programs during open house.
Education
B.S. in Psychology– Virginia Commonwealth University – Richmond, VA
Certifications: Human Resources Management
professional organizations
SHRM
Deloitte Alumni
