Senior Advisor | Thought Change Leader | Project Manager Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
Quality-driven contributor with extensive business experience and multi-disciplinary functional expertise with a focus on proactive, strategic leadership. Insightful and astute leader, confident initiating and executing department-wide projects and enterprise-level initiatives. Known for exercising sound judgment when managing complex situations and for using discretion when handling sensitive issues. A thought change leader able to conduct on-the-spot analysis and provide innovative alternatives to challenging problems. An engaging communicator adept at establishing rapport, a strong facilitator skilled in building coalition with people from diverse disciplines, cultures and backgrounds.
DEPAUL UNIVERSITY Chicago, Illinois
Master of Arts - with distinction ()
Bachelor of Arts ()
Leads and executes sound strategy.
- Guides the development of internal programmatic and administrative initiatives.
- Provides subject matter expertise on specific issues related to planning, management, and operations.
- Facilitates short and long range planning in consultation with stakeholders and sponsors.
- Manages alignment and translates vision into definable scope.
- Develops and initiates action plans; collects requirements; researches the background, conducts assessment of organizational process assets and enterprise environmental factors; identifies and analyzes the key drivers and the related risks.
- Designs controls and measures to track and monitor performance. Ensures adherence to established operational control processes in accordance with the highest standards and best practices.
Delivers value-added support.
- Actively leads and directs projects and initiatives within assigned portfolio. Functions as liaison and key point of contact for portfolio activities.
- Maintains a comprehensive view of assigned portfolio. Develops and maintains a deep understanding of the key performance indicators, milestones and deliverables.
- Manages project activities, negotiates priorities and deadlines; facilitates team workload and workflow. Maximizes team strengths to drive projects to completion.
- Creates project budgets, establishes budgetary controls and aligns spending with goals.
- Tracks and monitors project performance, adjusts action plans accordingly and drives projects to completion.
- Proactively communicates project performance. Designs and produces regular status reports, summaries and commentaries.
Builds constructive working relationships and cultivates high performance teams.
- Works collaboratively and flexibly across functions, units and reporting lines.
- Promotes an environment that encourages participation, forward-thinking, teamwork and communications globally as well as regionally.
- Fosters the growth and development of others through advocacy, coaching, mentoring and training.
- Facilitates the recruitment and selection of qualified staff. Leads new staff orientation and on-boarding. Manages outgoing staff procedures and conducts exit interviews.
- Manages annual performance planning; designs tools and methods to track and report staff productivity, produces quarterly progress reports and annual performance summaries.
- Provides administrative and technical guidance to both direct and indirect staff.
- Negotiates issues among partners with differing intentions to gain agreement.
Improves the effectiveness and efficiency of resource management and program operations.
- Conducts end-of-project lessons learned with team, stakeholders and sponsors.
- Documents lessons learned and updates organizational process assets.
- Analyzes project performance and team experience, evaluates effectiveness and efficiency in achieving intended objectives.
- Makes recommendations to management to enhance the quality and productivity of the work environment. Designs action plans to increase employee satisfaction and to facilitate overall change management strategies.
- Leverages internal and external networks to support and promote the use of best practices throughout the operation.
- Implementation Management (Chicago Housing Authority). Using phase-gate methodology, led initiative to develop and implement performance management tool. Worked across the agency with senior and executive leaders to build a network of department-level content contributors. Designed tool and implemented data collection process. Developed training module and facilitated training program for department contributors. Measured and tracked performance across the agency in alignment with strategic objectives. Authored quarterly status reports and annual summaries for the chief executive and the board of commissioners. Defined the critical issues and highlighted key achievements, increased executive management effectiveness by %.
- Change Management (DePaul University). Working under the direction of the Office of Institutional Diversity & Equity, initiated and executed a restructuring plan for the DePaul Women’s Network (DWN), a university employee resource group. Designed project plan in alignment with university values and strategic objectives (Vision ). Expanded DWN’s footprint, defined roles and areas of accountability, established clear reporting lines and implemented succession plans for senior and executive leadership, incorporated mentoring into standard DWN practice. Formalized the recruitment process, partnered with senior university leadership to identify qualified women candidates, both faculty and staff, yielding a % increase in membership after implementation and a projected, average increase of % for the next three recruitment cycles.
- Employee Outreach & Engagement (DePaul University). Right-sided derailed project and reinvigorated a disengaged team. Cultivated partners and sponsors from across the university community (colleges, centers, business units, administration) to increase affinity for and participation in university-sponsored employee resource groups (ERG). Established a quarterly roundtable for ERG leaders to share best practices and coordinate programming resulting in the planning and production of DePaul's inaugural Diversity Forum. Actively sought out additional funding sources and increased operating budget by %.
- Business Process Improvement (Chicago Housing Authority). Executed project to reduce change order requests for capital construction projects. Collaborated with key stakeholders from Capital Construction, Procurement, and the Office of the General Counsel to design a process for tracking vendor and sub-contractor change orders on capital construction projects. The project reduced the volume of change orders by % after the first six months of implementation.
Fellow, Public Voices Thought Leadership, The Op-Ed Project (-Present)
Coach, The Posse Foundation (-Present)
Chair, Lessons for the Modern Day Workforce (Panel Discussion), Graduate Women in Business, DePaul University ()
Chair, Women’s Journeys (Panel Discussion), International Women’s Day, DePaul University ()
Panelist, Contested Manhood: Masculinity in Hip Hop, Gender, Sexuality & Hip Hop Conference, Tulane University ()
President, DePaul Women’s Network, DePaul University (-)
Chair, Employee Resource Group Committee, President’s Diversity Council, DePaul University (-)
Chair, When Being A Woman is Not Enough (Panel Discussion), Women as Global Leaders Conference, Zayed University ()
|
DEPAUL UNIVERSITY Chicago, Illinois Business Manager
|
– Present |
|
CHICAGO HOUSING AUTHORITY Chicago, Illinois Business Operations Manager |
– |
