Yovanka Nicasio Mojica Resume
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Resume:
Yovanka Nicasio Mojica
- th Street
Ozone Park, NY
()
Objective
To obtain an interesting and challenging position in the field that will allow me to further develop my Networking technical, customer service, and sales skills
Education
TCI College of Technology, New York, NY
Associate’s Degree of Applied Science in Networking Technology
Dean’s List (Every semester)
Skills:
Hardware
- Assemble and disassemble computers, cable making, Floor setup
- Printers, routers, networks directories subdirectories, building Peer to peer Network
- Fax, memory, hard drive, system unit (graphic card, sound cards, mother board, chips
- Computer logics, (flip flops, counters, multiplexers, logic gates, codes, number theory)
- Permissions- business and personal, Partitions,
- Troubleshooting, updates, downloads and diagnostics
- LAN (Local Area Networks) and WAN (Wide Area Networks)
Software
- Microsoft Office: Word, Excel, and PowerPoint, Desktop environmental
Operating Systems
- Windows XP, Vista, Windows , Windows ., IOS , and IOS
- Mac OS and Linux
Work Experience
Internship, Institute Of Family Health, NY
Help Desk specialist / - /
- Answer multiple call’s ,help user with logging to their PC’s
- Too care of Printer issues, added printer to users PC and tested the printers
- Downloaded software, icons and shortcuts to user PC
Work Experience
Sprint Nextel, Fresh Meadows, NY
- Lead Sales Consultant/Key Holder / – /
- Closed the store by entering the end-of-the day numbers on Excel spreadsheets, sending and contacting customers by telephone
- Supported sales associates to ensure all sales and service objectives are met
- Ensured opening and closing of the store at the appropriate business hours
- Maintained store readiness for customers by cleaning and checking computers
- Trained sales representatives on products and services
- Assisted employees with finishing training on new products
- Managed the inventory and sales floor to ensure everyone took lunch on time
Activities: Dare to repair, TCI
President of the speech club (Spring TCI)
