Employee/Labor Relations Resume
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Resume:
Summary of Qualifications
Over years in labor relations. Driven leader, with proven track record of positive outcomes using creative-problem solving strategies for conflict resolution. A seasoned negotiator with strong leadership and communication skills developed through experience and education. Extensive knowledge of policies and procedures governing employee relations. Experienced at identifying potential issues and developing pragmatic resolutions.
Experience
National Union of Hospital and Health Care Employees
| Washington, DC
Area Director August – November
- Orchestrated strategic plans to effectively execute national organizational objectives at district level while managing day-to-day operations, to include district executive board meetings, staff, and six locals.
- Promoted and facilitated labor-management forums and meetings, representing labor organization.
- Directed and led negotiating teams consisting of - members resulting in membership ratification of agreements.
- Collaborated with other labor organizations building coalitions to further mutual interest and seek solutions to potential conflicts.
- Analyzed issues arising from violations of collective bargaining agreements, law or policy practices when determining the merits and arbitrability of cases.
- Prepared responses to proposed disciplinary and adverse action using the “The Seven Test for Just Cause” and “Douglas Factors” or other relevant standards associated with administering discipline to obtain positive outcomes from hearing officer.
- Testified at City Council hearings on behalf of labor organization covering various subject matters, including, but not limited to agency oversight, productivity of clinical staff, etc.
- Conducted research and submitted complex briefs and other documents for arbitration or administrative proceedings.
- Played a pivotal role in organization restructure of DC District.
National Union of Hospital and Health Care Employees
| Washington, DC
Staff Representative June –August
- Provided advocacy to members of NUHHCE in DC Metro Area. Prepared responses of proposed disciplinary and adverse action using “The Seven Test for Just Cause” and “Douglas Factors” or other relevant standards associated with administering discipline to hearing officer for review and recommendation.
- Negotiated first time and existing CBAs terms and conditions as lead negotiator for the maximum benefit of member at various organizations/agencies (American Red Cross, Department of Behavioral Health, and Office Chief Medical Examiners).
- Coordinated and led negotiating teams representing over , members under the jurisdiction of DC NUHHCE. Responsible for impact and effects bargaining when changes affected the terms of employment.
- Co-chaired labor management meetings. Served as expert on forums/panels sponsored by American Arbitration Association and Cornell University; subject matter included bargaining in today’s economy and strategic grievance handling.
- Lobbied city officials and delivered testimony on issues ranging from budget to oversight of DC Government Agencies. Promoted the organization’s agenda with affiliates, building political support and encouraging creation of strong and effective organizing capacity at the local level.
- Served as liaison between Union and middle to upper level management and city government officials.
- Provided leadership training to all levels of organization which included communicating organizational vision and objectives for building strength and achieving membership growth. Guided local leadership activity on behalf of the organization to meet annual targets consistent with strategic plan.
Total Service Solutions
| Lanham, MD
Consultant/Program Analyst January – June
- Provided system software documentation to include Desktop Originator, Desktop Underwriter Guides, (automated underwriting applications) hotline support documentation, functional requirements, technical manuals, and troubleshooting guides for Fannie Mae.
- Assisted developers in the testing and enhancing Guide Express On-Line Help application for Fannie Mae customers.
Education/Training
M.S., Executive Leadership — McDonough School of Business, Georgetown University
Certificate, Paralegal Studies — School of Continuing Studies, Georgetown University
Certificate, Advanced Comprehensive Training in Labor Arbitration Advocacy – Labor Arbitration Services
Certificate, Influence and Negotiations — School of Continuing Studies, Georgetown University
Certificate, Senior Executive Leadership — School of Continuing Studies, Georgetown University
B.S., Labor Studies — National Labor College
Certificate, Community Studies — American University
Systems/Tools
LexisNexis
Westlaw
Microsoft Office
