Guided Operations Resume
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Resume:
Christianne Williams
Branchwood Place, Clinton, MD,
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PROFESSIONAL SUMMARY
Operations Professional actively seeking a role to offer experience in procurement, performance analysis, risk compliance and business process re-engineering to immediately and meaningfully impact company goals. Well versed within the Federal Government working with departmental budgets ranging from $M - M, provided recommendations to the Assistant Secretary level personnel to align corporate strategy. Currently holds Secret security clearances from the Department of State.
EXPERIENCE
All Native Group, Dunn Loring, VA Oct. - Present
Subsidiary of Ho-Chunk Inc. that is owned by the Winnebago Tribe of Nebraska. Currently employs + professionals providing professional services to the business and law enforcement industry within the Federal Government.
Management Analyst III
Provides managerial support to the Foreign Affairs Security lead within the Diplomatic Security Training Office in the Department of State. A mock urban training environment is currently being constructed to provide agents with training scenarios to better assist in diplomatic security at the various attaches.
- Interfaces with the Budget Analyst and Facilities Manager to plan and prioritize GSA government excess furniture.
- Tracks purchase orders, costs and delivery dates to internal customers.
- Maintains an electronic repository of the preliminary layout designs of classrooms, vehicle maintenance, Mock Embassies and multiple shooting ranges at Fort Pickett, VA.
- Manages project work schedule of the new Foreign Affairs Security Training Center (FASTC) set to open on Fort Pickett in Blackstone, VA.
- Develop awareness guide on the points of contact for scheduling firearms training, identify the ammunition drop off points, and location of other key facilities on site for trainers and trainees.
- Evaluates the current staffing projections for FASTC for the next - years to identify action plans and risk assessment if possible solutions need to be provided.
- Provides technical guidance and serves as an expert on management system techniques to optimize divisions IT operations.
A-Plus Government Solutions, Washington, D.C. Nov. - Apr.
Subsidiary of Chickasaw Nation Industries that currently employs + professionals providing management consulting to the health care industry within the Federal Government.
Program Management Analyst
Provided support to the Program Lead and over workgroup members within the Office of the National Coordinator within the Department of Health and Human Services.
- Coordinated with Program Lead and White House Liaison on term durations, committee budgets, and policy.
- Created a virtual Standard Operating Procedure and templates using PowerPoint for the organization to evaluate the effectiveness of project goals, objectives, and milestones.
- Used Microsoft Excel to develop work plans for individual workgroups that relate to health information technology, including privacy and security.
- Prepared personalized letters of appreciation using MS Word for delivery to political speakers from the Library of Congress after speaking engagements.
- Provided bi-weekly status reports on the progress of the individual workgroups.
- Provided meeting summaries concerning bi-weekly meetings to the Program Lead.
- Drafted all workgroup slide presentations on PowerPoint for distribution and web posting on Health IT.gov website.
- Evaluate, monitor and report performance against plans to ensure that the guidelines meet appropriate procedures and policies.
Addx Corporation, Washington, D.C. July - Sept.
Service Disabled Veteran Owned small business, based from Alexandria, VA that currently employs over personnel in contracts, engineering, and management consulting functions within the Federal Government.
Project Oversight Manager (May. - Sep. )
Oversaw statement of work tasks and budget obligations within the Program Management Offices (PMOs) of Resolution Management and Labor Management Relations within Veteran Affairs; reported to offsite Addx Program Manager.
- Acted as the conduit for status and performance reporting by providing offices with a weekly report of tasks due by the federal client’s scheduled delivery date.
- Presented a project plan to federal Program Manager for comparative analysis of the actual budget compared to the forecasted results using Microsoft PowerPoint.
- Held weekly meetings with acquisition team members and team leads to track status, risks, issues, and project deliverables.
- Gathered monthly reports using Access to list project milestones for monthly meetings with Addx Program Manager.
Operations Manager (July - Apr. )
Primary liaison for the Executive Director and Assistant Secretary of Veteran Affairs providing training and program analysis for different divisions within the Human Resources and Administration (HRA); reported to offsite Addx Program Manager.
- Analyzed risks, budget forecasts, and overall project lifecycle of initiatives relative to strategic and performance goals.
- Created work-flow charts using MS Visio to identify process improvements in the Standards and Processes Operations guide.
- Developed talking points for the Assistant Secretary of HRA during congressional briefings using Microsoft Word to highlight possible solutions to potential risks.
- Provided virtual and in-class training on the HRA SharePoint site to federal employees and contractors.
- Reviewed the Performance Execution Plan for accuracy and drafted recommendations to the Executive Director.
Harris Corporation, Washington, D.C. Aug. - July
$B International consulting company specializing in communication and information technology with , employees providing services in Healthcare, Defense, Energy, and Transportation to the federal government.
Program Analyst
Provided project support for Senior Managers, Engineers, and Software Designers for the engineering and science department within the Office of Naval Research; reported virtually to Harris Program Manager.
- Provided semi-annual tutorial to Naval Captains in operating the voting software for the “New Start” project; a series of presentations that showcase to Pentagon officials new concepts that best serve military artillery.
- Generated a series of bar charts using PowerPoint to highlight the highest votes captured using the voting system to the Executive Directorate.
- Tracked all fiscally funded projects from previous years to provide an annual report to senior manager and contracting program manager.
- Reviewed requests for funding proposals with Senior Manager for recommendations and close out open requests.
- Analyzed workload objectives and requirements of each project to determine whether projects are in adherence with efficient and effective management practices.
- Provided audio visual and information technology support.
Key Accomplishments:
- Reduced contract labor costs by $ per month by requesting managers to eliminate duplicitous projects.
- Created a “mini-google” database use file maker pro to capture past, present, and patented federally funded projects by hyper-linking to one unified drive.
XLA (formally Alon), Arlington, VA May - July
Small consulting firm headquartered in Springfield, VA specializing in lifecycle management, financial management, technical solutions and engineering for the federal government.
Property Management Specialist
Served as the contract liaison for all government funded equipment within the Information Technology Division of the Drug Enforcement Administration (DEA).
- Gathered and compiled monthly records for government seizures, i.e. car, airplanes and boats; providing information to on site supervisor for further review.
- Created a template using Excel to showcase lost, stolen, and damaged government property held by DEA agents in all field offices outside the DC metropolitan area.
- Conducted semiannual audits of all government laptops and CPU’s within DEA Headquarters.
- Reviewed fraudulent activity within procurement for field offices and safety.
- Used Publisher to create a series of decals to troubleshoot system issues on desk-tops and laptops for field agents and IT Division.
- Trained federal and contracting staffers on auditing procedures.
Key Accomplishments:
- Received a Certificate of Performance.
U.S. Customs & Border Protection, Washington, D.C. Jan. - Nov.
Federal Government agency employing more than , professionals, responsible for border management and control, border security, and agricultural protection.
Program Analyst
- Managed the personnel security clearance files for new Customs Officers, such as badging, fingerprinting and passport requirements within the Container Security Initiative (CSI).
- Prepared presentations using PowerPoint to detail the functionality of CSI’s mission, accomplishments and return on investment to international stake-holders at the annual Global Conference.
- Prepared a detailed report of the conference recommendations from stake-holders, presented the commonalities to the Director of CSI for final approval.
- Developed training materials using Publisher to brief Customs officers on foreign policies and procedures.
- Tracked all correspondence memorandums through the CBP SharePoint site; to review the status of the Commissioners signature on high level issue papers.
EDUCATION & CERTIFICATIONS
Bachelor of Arts in Communications
Bowie State University, Bowie, MD
- Dean’s List
- Lambda Phi Eta Member
SKILLS
SharePoint , Microsoft Office (Outlook, Entourage, Publisher, Access, Word, Excel, PowerPoint, Visio), Java, VA PMAS, PeopleSoft ., Macintosh File Maker Pro, Lotus Notes and Adobe Connect.
