Versitile Administrative Professional Resume
Posted on: 2015-03-09
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Resume:
Smart, energetic, performance-driven and versatile Administrative Professional with extensive experience in office administration, project management and overseeing all details in busy office environment to ensure timely accomplishment of deliverables and excellent customer satisfaction. Superior customer service record with polished telephone and public relation skills demonstrated through a personable and professional disposition.
William T Clothiers, Fairfax, VA
Office/Studio Manager (/ to Present)
- Instrumental in growing business from outside sales only to a profitable retail store, increasing revenue by % in the past year.
- Solely responsible for developing and implementing successful marketing campaigns to include direct mail and social media, which increased customer base by %. Saved thousands of dollars in fees by bringing formerly outsourced mass-marketing functions in-house.
- Provide exceptional customer service to clients, develop relationships, and deliver exclusive custom clothing, resulting in positive customer satisfaction.
- Efficiently administer full range of clerical and office support functions for the company including managing calendars, answering telephones, filing, report generation, and database management.
- Initiate office procedures, implement filing systems, and engage in process improvements.
- Increase organization levels by instituting a new system to efficiently and accurately create purchase orders and QuickBooks invoices.
- Oversee accounting and bookkeeping duties for the department to include managing accounts payable and receivable, reconciling financial data, and coordinating and developing detailed financial reports.
- Utilize expert knowledge of Microsoft Office (Word, Excel, and PowerPoint) to prepare reports.
- Responsible for order processing including submitting orders to vendors, vendor follow-up, and receiving/preparing product for customer delivery.
- Accurately prepare bank deposits, order and stock merchandise, and maintain documents for recordkeeping.
Harrison Interiors, Leesburg, VA
Interior Designer (/ to /)
- Implemented office procedures for a newly developed company, which included providing continuous, high quality administrative support to include greeting visitors to the office, establishing databases, setting up bookkeeping, scheduling, and supply inventory and management procedures, quickly becoming the expert in office management procedures.
- Cultivated and maintained relationships with vendors to assist with procuring project supplies and equipment. Performed market research and oversaw procurement operations.
- Managed and executed interior design projects from concept through completion. Exercised superb customer service skills during all project phases.
- Tracked job costs and office expenses and created financial reports for senior management.
- Responded to customer needs and provided additional support where necessary.
Cascades Giant, Sterling, VA
Floral Design and Department Management (/ to /)
- Oversaw office and retail service responsibilities such as keeping financial records, servicing customers, answering telephones and selling merchandise. Conducted inventory and purchased equipment and supplies, resulting in positive department reviews.
- Recommended measures to improve production methods and customer service.
Mattice Signature Portraits, Ashburn, VA
Studio Manager (/ to /)
- Carried-out administrative and clerical support functions throughout the studio. Received telephone calls, scheduled appointments, managed office supplies, and engaged in marketing initiatives.
- Maintained and balanced cash drawer, prepared bank deposits, ordered and stocked merchandise, and maintained documents for recordkeeping.
- Executed photography events to include assembling information, preparing informational materials, locating and arranging space and services, and maintaining activity records.
Nature’s Best Photography Magazine, Reston, VA
Administrative Assistant (/ to /)
- Primary point of contact for clients, providing clear understanding of projects. Performed clerical duties to include data entry, report generation, database management, bookkeeping, copy-editing, and client relationship management resulting in reputation for producing high quality, efficient work.
Loudoun County Office of Mapping, Leesburg, VA
Administrative Assistant (/ to /)
- Performed accounts payable/receivable duties, coordinated travel arrangements, performed supply inventory and processed payroll.
- Monitored supply levels, conducted inventory and purchased office equipment and supplies.
- Managed staff personnel files to include training, personnel actions and time and attendance reports.
- Saved Loudoun County Office of Mapping thousands of dollars by eliminating the need for one position through developing and providing efficient systems of performing day-to-day office operations.
Self-Employed, Sterling, VA
Professional Photographer (/ to Present)
- Self-owned and operated photography business specializing in sports photography, note cards, digital photo editing, and photo books.
Self-Employed, Sterling, VA
Professional Seamstress (/ to Present)
- Self-owned and operated sewing business providing custom seamstress services to include home decorating, dressmaking and alterations.
- Associate Degree in Interior Design: Northern Virginia Community College; Sterling, VA;
- Bachelor of Arts in Home Economics, Clothing and Textiles: California State University; Long Beach, CA;
- Associates Degree in Business Finance: El Camino Community College; Torrance, CA;
- Microsoft Office, Photoshop, QuickBooks, AutoCAD: Papers, Reports, Spreadsheets, Drawings, and Presentations