Multi-Tasking, energetic administrative assistant with a wonderful personality Resume
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Resume:
Objective:
I am seeking a challenging opportunity to further develop my Administrative knowledge as well as enhancing my computer and interpersonal skills.
Skills
Proficient with PC Software such as Microsoft Word, Excel, Access, Power Point, Outlook, QuickBooks, Windows, Visio , Business Objects, E-Map, Monarch, Navision, Eclipse, Citrix, Campus Vue, Cisco Phone system
Summary of Qualifications
- key by touch – Goal oriented – Creative and resourceful – Fluent in Spanish both written and oral - Excellent grammar skills – Proven effectiveness in coordinating and teamwork – Dedicated to my work and loyal to my employers – ability to work well under pressure – able to multi-task – able to meet deadlines in a timely matter
Related Experience:
Macy’s Department Store Lakewood, CA
Seasonal Sales Representative: November, - Present
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
- Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
- Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
- Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
- Attend product training classes and seminars
- Regular, dependable attendance & punctuality
AHMC Monterey Park, CA
HR Assistant: December, - Present
- Performs customer service functions by answering employee requests and questions.
- Verifies I- documentation and maintains books current.
- Updates HR spreadsheet with employee change requests and processes paperwork.
- Assists with processing of terminations; assist with recruitment and interview process; assist with prepares of correspondence
- Assists HR Director with various research projects and/or special projects.
- Makes photocopies, faxes documents and performs other clerical functions.
- Files papers and documents into appropriate employee files.
- Prepares new employee files.
- Processes mail.
- Performs other duties as assigned.
Corinthian Colleges Wyo-Tech Long Beach
Director of First Impression: July, – Feb,
- Perform a wide variety or typing assignments which are sometimes confidential in nature
- Greet and direct visitors as and when appropriate; resolve routine administrative problems and answer inquiries concerning activity and operations of department/division; accept, screen, and route telephone calls; maintain log of inquiries as required
- Perform range staff and/or operational support activities; may serve as a liaison with other departments on basic administrative and/or operational matters
- Sort, screen, and distribute incoming and outgoing mail, draft and prepare response routine inquiries; prepare photocopies and facsimiles, and operate a variety of office equipment
- Establish, maintain, process, and update files, records, certificates, and other documents
- Arrange meetings and conferences, schedule interviews and appointments.
- Order, stock or distribute office supplies
- Run necessary reports for Directors, app and enroll students into correct programs, assist with making ID and printing ID’s, or student buss pass pictures for students.
Crown Craft Infant Products
Forecast Annalist November, - July,
- Create Excel Spreadsheets
- Run Reports on a weekly basis
- Analyze forecast for the following year
- Create inventory list for major accounts
- Communicate with sales rep to analyze selling pattern and inventory to keep
GMAC Bank
Compliance Specialist July -September
- Gather government monitoring information (relating to age, sex, race, national origin, etc) on applications for Home Improvement and Home Purchase loans, as well as Refinancing.
- Record the information on a Loan Application Register
- Report Information to the Government to aid in tracking and analyzing lending patterns for any evidence or illegal discrimination
- Review both cancelled/ declined and closed loan files for HMDA reporting accuracy
- Work directly with corporate office for Compliance issues
- Develop and Recommend procedural changes to the branch level to ensure compliance with regulations
- Reviewed and Analyze actions taken on loan documents and corrected information as required, as well as corrected Adverse Action Letters.
- Collected, processed, and audited all cancelled files.
- Handle customers complaints and directed to correct parties
Ditech. Com
Shipping Agent November - July
- Audit loan documents to ensure completeness
- Identify outstanding and/or missing underwriting and closing conditions on loans files, and advise processing personnel
- Ensure correct stacking order on funded loan files
- Box and ship funded loan files
- Meet delivery commitment deadlines
- Support department in clerical demands
Cancellation Agent November - July
- Collected, processed, and audited all cancelled files
- Request, disbursed, and returned cancelled files
- Contacted requesters regarding cancelled files
- Review and corrected Adverse Action Letters
- Reviewed and analyze actions taken on loan documents, and corrected information as required
- Entered Issues and notes on E-Map
- Handled Customer Complaints and directed to correct parties
Education:
El Camino College Torrance/Compton, CA
Career Colleges of America South Gate, CA
Relevant Course Work:
Pharmacy Technician Course
Notary Public Course
Loan Signing Course
References: Available upon request
