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Objective:
Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization within the Finance role and offering growth potential and career mobility.
Education:
DeVry University; Bachelor of Science Business Administration Accounting
Professional Experience:
Chase Bank /-Present
Remediation Business Analyst- Temp. Contractor
Review accounts, including past documentation across various systems of records, against processes, procedures, and documentation, to ensure procedures were followed.
Ability to analyze processes from beginning to end through detailed review to identify exceptions to policy and procedure.
Clear, accurate, and consistent documentation of review results.
Ability to adapt to changing requirements while ensuring quality adherence.
Discover Financial Services /-/
Collections Specialist/Call Quality Specialist/Sr. Credit Analyst
Responsible for all credit collections placing outbound calls to debtors that are delinquent on their accounts up to days.
Obtain payments, walk through payment plans, and discuss options and potential settlement buyouts and debt consolidation.
Placed on average + calls through an auto dialer system, able to connect with around customers per day and work towards meeting production goals and quotas.
Continuous process of evaluating calls and providing feedbacks enhancing the quality of the calls.
Liaise with Clients in reviewing financial Statements, maintaining customer an financial data by taking action
RMS /-/
Auto Mobile Field Agent
Resourceful, able to think outside the box, provable track record, tactful and persuasive communication.
Locate and obtain the asset for the lien holder.
Wells Fargo /-/
Loan Document Specialist/Operations Processor II
Liaise with clients in reviewing student’s educational loan needs, maintaining customer and loan data for further action by underwriting department.
Liaise with Clients in loan modification needs, maintaining customer and loan data for further action by underwriting department
Bank of America /-/
Loan Processor II
Liaise with Clients in loan modification needs, maintaining customer and loan data for further action by underwriting department
Noridian Administrative Services /-/
Medicare Auditor I
Developed and maintained Medicare reimbursement procedures and guidelines, responsible for the planning, organization, and coordination of the desk review process, material audit, and timely completion of the audit.
Capital Lenders /-/
Loan Officer/Financial Advisor
Provided oversight and direction in coordinating loan application review and processing, analyzing applicants financial status, credit reports, and property evaluation to determine loan feasibility, guiding the process through all phases to meet all loan processing deadlines.
Leveraged sales, marketing, and networking skills to generate new leads and secure new loan business. Skilled in the negotiation and drafting of loan documents, facilitating communication with clients to identify needs and tactful answer to their questions. Obtain payments, walk through payment plans, and discuss options and potential settlement.