Accomplished Administrative Assistant/Customer Service Skills Resume
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Resume:
OBJECTIVE To obtain a position utilizing my extensive experience; exceptional organization skills and my dedication to a team effort.
EXPERIENCE NY Hotel Trades Council & Hotel Association of NYC, Queens, NY / - present
Administrative Assistant-Customer Service care/People Skills
- Establish eligibility for hotel members interested in the training program
- Act as liaison between the member and the director; perform all administrative
- Duties, mail correspondence, faxing, copy, screen phone calls in a busy environment
Benefit and Pension Fund, New York, NY / – /
Administrative Assistant II- Customer Service care/People Skills
- Assist director in check collections from members for pension, childcare, benefits funds
- Maintain and reconcile daily check log from National Benefit Fund members
- Distribution of pension/benefit and childcare checks to members
Winthrop University Hospital, Neurodiagnostic Lab, Mineola, NY
Medical Secretary
- Front Desk - Created initial in/out patient information record directly from patients
- obtaining patient insurance information for verification;
- Transcribed dictated medical report
- Assisted lab technicians in maintaining patients’ medical history
Queens Hospital Cancer/Research Center, Queens, NY -
Administrative Assistant
- Reviewed protocol documents; maintained cancer treatment option lists and new drug trials
- Scheduled travel and meetings for clinical team; maintained accurate records
- Responsible for input registrations, insurance verification and clinical intake for new patients
Tannenbaum Helpern Syracuse and Hirchtritt, LLP, NY, NY -
Legal Secretary
- Recorded trusts and estates litigation, lifetime trusts, stipulations, trademark and contract
- Edited pleadings, motions, complaints, made travel arrangements included transportation, automobile rentals and hotel reservations, Maintained litigation files
Quinn Emanuel Urquhart Oliver and Hedges, LLP, NY, NY -
Legal Secretary (Intellectual Property Litigation)
- Antitrust and trade regulation, Acted as liaison between attorney and clients
- Typed, edited and proofread license agreements; made travel arrangements
Sargoy Stein Rosen and Shapiro, New York, NY
Legal Secretary (Entertainment Litigation/Federal Copyright Trademark Patent Prosecution)
- Prepared pleadings, briefs, orders to show cause, orders of seizure and licensing agreements
- Created and transcribed from Dictaphone extensive reports regarding complaints
EDUCATION Plaza Business Institute, Queens, NY
Associates, Business and Microsoft Office Suite
City University of New York, Baruch College, New York, NY-Attended years/Acctg/Bus Mgmt
SKILLS MS Office : Word with styles, PowerPoint, Excel, Outlook, Access; Deltaview redline; Carpe Diem and Elite billing; type - wpm; electronic filing; Dictaphone transcription; medical/legal terminology in all areas of medicine
