Executive Assistant - HR Administrator Resume
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Resume:
QUALIFICATIONS
- Versatile and innovative leader with eight years of experience in Business Operations, Project and Customer Management.
- Ability to adapt quickly to new challenges, efficiently manage multiple projects, identify and analyze critical issues, and implement effective solutions in multicultural and multinational environments.
- Works well independently and as a part of a team.
- Proficient in MS Outlook, Word, Excel, and PowerPoint
WORK EXPERIENCE
Proven Pharmaceuticals | Palmetto Bay, FL
Executive Assistant to CEO - HR Administrator [October – Present]
- Functions as liaison between CEO, management and various departments to facilitate smooth daily company operations.
- Maintains an updated and accurate calendar as well as schedules appointments and office meetings as requested.
- Executes all payroll responsibilities, benefit administration, HR and employee administration
- Prepares correspondence accurately from dictation and other provided information using a word processor.
- Performs computer backup on a daily basis including extensive internet research.
- Screens telephone calls and incoming mail at the executive level and responds promptly to incoming correspondence as appropriate.
- Coordinates and prepares a budget for all marketing, public relation and advertising efforts.
- Creates and maintains master forms designed to enhance efficient office operations by applying knowledge of software applications.
Diagnostic Laboratories and Radiology Service | Burbank, CA
Field Operations Administrative Assistant [November – August ]
- Executive support to Field Operations Department including running designated statistical reports for management and manipulating data using Microsoft Excel.
- Detailed diary coordination including travel arrangements, and organizing, attending meetings and preparing minutes.
- Relieving management of administrative detail and composing correspondence and memos.
- Managed legal documents ensuring they were in line with state and federal regulations.
- Developed electronic filing system.
- In charge of staff incentive program and updating billing systems.
Diagnostic Laboratories and Radiology Service Burbank | CA
Field Operations Customer Service Supervisor [November – November ]
- Responsible for training a new call center in Northern California and established new procedures in Southern California.
- Managed legal documents ensuring they were in line with state and federal regulations and protocols.
- Managed a team of staff.
- Responsible for creating and implementing new staff training programs and incentives.
- Ran designated statistical reports for senior management.
- Analyzed trends and implemented improvements within the department.
- Provided clerical, technical and administrative assistance by monitoring and preparing investigative and statistical reports.
Harmoni Healthcare | London, UK
Patient Services Supervisor [August – July ]
- Oversaw all administrative procedures, prepared correspondence and reports and coordinated with other managers.
- Developed reporting mechanisms for the Senior Management Team and assisted the Director with paperwork required by the legal team.
- Supervised daily running of the office including staff reviews, appraisals and training and compiled investigative reports.
- Approved all work carried out by team before submission to the Managing Director.
Zarak Group | London, UK
Office and Customer Administrator [May – May ]
- Delivered efficient customer service and detailed data entry.
- Collaborated with other agencies to ensure policies and procedures were adhered.
- Compiled periodic and special reports such as Quarterly Progress Reports.
EDUCATION
(phone hidden) Manchester University Manchester, UK
Bachelors of Arts Honors in Communications
References Available Upon Request
