Executive Secretary Resume

• Bilingual- Spanish (fluent)


• Type words per minute


• Highly knowledgeable in MS Word, Excel, Access, PowerPoint, Publisher, and Quickbooks


• Knowledgeable in Quantum Software


• Highly computer literate


• Efficient in data entry, record keeping, and filing


• Attentive to the needs of the general public


• Unsurpassed interpersonal skills

• Goal driven leader


• Efficient time and project management


• Excellent written and verbal skills


• Highly adaptable to change


• Innovative problem solver


• Productive employee with solid work ethic


• Quick Learner


• Detail Oriented


• Knowledge of Human Resources procedures

• Reconciled company’s bank statements using Quickbooks


• Managed Accounts Payable and Accounts Receivable


• Efficiently developed internal controls for the corporate collection system


• Generated, reviewed, submitted, and processed billing for customer accounts using Quantum


• Design, implement, and support corporate data network system


• Standardized IT procedures companywide


• Performed general office duties such as filing, faxing, and office organizing


• Ensured Public Works bids were bonded and insured


• Translated notices for Public Works projects to Spanish


• Assisted the Vice President in disputing discrepancies with vendors and suppliers

• Participated in the recruitment process


• Assisted in the development of policies for increased accountability and behavior issues


• Processed weekly payroll


• Completed and filed EDD Benefit Audits


• Responsible for remitting child support payments to the state of California


• Responsible for tracking and issuing Tax Payments


• Assisted employees with benefits questions


• Served as an employee advocate


• Participated in the development, implementation and ongoing compliance monitoring for the Gas Co. customer account


• Coordinated, implemented, and monitored compliance with the California Air & Resource Board for Off-Road and On-Road vehicles


• Stayed abreast of evolving pollution-reduction regulations

• Billed and Maintained attorney membership accounts


• Billed attorneys for case fees owed to Attorney Search Network


• Reconciled attorney accounting


• Overhauled the collection system through

effective management which resulted in the collection of over $. million

• Audited attorneys four () times per year


• Optimized Quarterly Report process


• Investigated audit discrepancies


• Analyzed and interpreted data independently


• Performed extensive data entry


• Provided Quantitative data to Marketing department which contributed to budget decisions


• Managed employees


• Created and implemented a budget for office supplies

• Negotiated vendor contracts


• Formulated spreadsheets which are still being used company-wide today


• Efficiently problem-solved attorney complaints


• Processed employee bonuses on a monthly basis


• Provided support to the IT department

• Assisted clients in incorporating their business


• Established credit accounts for clients and their companies


• Assisted clients in developing strategies to further business growth


• Worked with clients nationwide


• Pursued customer satisfaction above and beyond the basic job description


• Trained new associates


• Efficiently addressed customer complaints


• Quickly identified and solved problems created during business set up


• Created memoranda and letters to clients regarding the status of their business


• Assisted in corporate budgeting and finance

• Worked with doctors, lawyers, and insurance companies nationwide


• Scheduled diagnostic exams for patients nationwide


• Responsible for on-time delivery of results, X-Rays, and reports to doctors’ offices and insurance offices


• Managed of One Call Medical’s special accounts


• Performed thorough patient follow-ups


• Contributed to maintaining healthy relationships between doctors’ offices, adjusters, and nurse case managers with the company


• Created systems to ensure the prompt delivery of diagnostic exam results


• Multi-task under pressure


• Made all necessary efforts to contact patients when Workers Compensation was unable to

• Assisted the courtroom clerk in tracking exhibits for criminal cases


• Assisted pro per individuals in completing the Findings & Orders form


• Reviewed case files for completion prior to judgment submittal for Judge’s approval


• Assisted the Judge in preparing for the evening class he taught at Allan Hancock College