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Director of Environmental Services / Customer Service / Sales
Over years Environmental and Housekeeping Services experience in hospitals and hotels, including years in a managerial capacity. Extensive background in purchasing of supplies and equipment, employee relations, management of staff, and JACHO inspections. Energetic professional with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Work well under pressure and deadlines. Highly organized team-builder with strong leadership experience. Selling new services to hospitals or hotels, when contracts were expiring. Excellent communicator seeking a challenging Director of Environmental Services position with the opportunity for professional growth.
Experience
Self Employed /- Present
Assistant Director of Environmental Services / – /
Crothall /GoodSamaritanHospital,Los Angeles,CA
· In charge of all Environmental Services Department operations.
· Responsible for scheduling, ordering of all products, and training and scheduling of floor care at Good Samaritan Hospital. As the asst. director, I had to sell new services to improve our contract with Good Sam.
· Travel to other hospital's for Crothall to train new Directors and Managers for hospitals requiring preparation for upcoming surveys.
· Train new Operation Managers coming into the MIT program.
Director of Environmental Services /- /
Sun bridge Assisted Living,Highland,CA
· Temporary contract position.
· Prepared staff for DSH inspection, put housekeeping logs in order, and organized records for housekeeper in-services.
* Oversee Security.
General Manager of Housekeeping Services /Sales / - /
Sodexho, Mt. San Antonio Gardens,Claremont,CA
· -acre Senior Living Community.
· Responsible for hiring, training, scheduling, and evaluating Housekeepers, Landscapers, and Facilities staff. I had to sell Sodexho other services including landscaping/laundry/engineering to increase the company business. I had to also help the sales mgr to write the bids for these other business, and bring it to the board of director s of the hospital.
· Purchased supplies and equipment for Housekeeping and Engineering, including Laundry.
· Served on various committees regarding employees.
· Worked through DHS inspections.
My goal at MSAG’s was to sell new service to the CEO, to have Sodexho take over the facilities dept. and other depts...
Director of Environmental Services / - /
St. Mary Medical Center,Apple Valley,CA
· Subcontractor for Aramark,Irvine,California.
· Responsible for hiring, training, and supervising employees, including scheduling, conducting staff meetings, and evaluating employee reviews.
· Purchased supplies and equipment for Housekeeping and ensured compliance with JACHO requirements.
· Served on various committees regarding inspection control, DHS requirements, biohazard, and executive management.
*
Director of Housekeeping/Engineering / Sales / - /
OntarioAirportHilton,Ontario, CA
· Subcontractor for Interstate.
· Responsible for scheduling of associates; hiring, training and supervising employees.
· Responsible for payroll, daily room inspections, and purchasing of supplies.
· In charge of Laundry Department.
I was MOD on the weekends and had to sell rooms and other services at the hotel.
Director of Engineering and Environmental Services / - /
PomonaValleyHospital,Pomona,CA
· Subcontractor through Marriott Corporation.
· In charge of Women's Center.
· Responsible for assigning work schedules, training employees for JACHO and DHS inspections, room inspections, purchasing supplies, and payroll.
· Served on various committees
Director of Engineering and Environmental Services (phone hidden)
BrightonGardens,San Dimas,CA
· Subcontractor through Marriott Corporation.
· Served as Trainer for corporate office, traveling throughout theUnited States.
· Trained hospital staff regarding Housekeeping and Laundry Departments.
· Ensured proper certifications were obtained for opening up new facilities.
· Conducted walk-through with subcontractors.
Executive Housekeeping/Director of Engineering/ Sales (phone hidden)
Amerisuites,OntarioMills,Ontario,CA
· Responsible for hiring, training and supervising of employees, opening hotel, and preparing for inspections with Fire Department, alarm companies, and DHS. I work the front desk when the hotel was busy and had to sell rooms and other services.
Education and Credentials
Certifications & Specialized Training:
Subs and Service Laundry Program
More Than a Gut Feeling: Hiring the Right Person
Cleanliness Certification
Marriott Senior Living Services Foundations of Leadership
Effective Hiring at PVHMC
Foundation of Leadership &
TeamBuilding &
Union Leadership /Customer Service Training / How to sale a room &
Electronic Technician Diploma
Electronic Technical Institute,Glendora,CA
Electronic Engineering Technology Diploma
PracticalSchool,Anaheim,CA