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Mildred Ferrer
Prospect Ave Apt A
Bronx, N.Y.
Objectives
to obtain an Customer Service position within a productive corporation with growth potentials based of my skills.
Experience
/-Present/Sales Floor
Target Corporation
Bronx, NY
Sales floor, stocking, pull out merchandise to the floor.
/-//Customer Service Agent
Spirit Airlines/Fort Lauderdale/Hollywood International Airport
Check-in passengers via Sabre and Skyport Computer system, data entry, re-book passengers as needed, arrival and departures gate preparations, assist with passengers processing in USCBP, assist in passenger baggage services, customer interaction, perform other duties as assigned or as may be necessary.
/-//Embarkation Representative
Carnival Cruise Lines/Miami,Florida
work directly with the public and is responsible for providing service in all facets of the debarkation and embarkation aspect of the cruise experience. Check-in passengers identification procedures in a computer systems.
/-//Agent Remote Check-in/Ground Security Coordinator
Bags Inc./Orlando, Florida
Supervise a staff of agents, check-in passengers and baggage handling. Developed baggage reconciliation reports and perfomed customer services duties, issued airlines boarding passes expedite boarding process.
Education
/GED/Data Processing/Universal Business Media School/Manhattan,New York
/Travel Agent/International Travel and Careers/Manhattan,New York
Skills
Bilingual (Spanish/English)Typing Wpm, Excellent Customer Service.
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